虚拟领导力对员工角色绩效的影响机制——基于扎根理论的双案例研究  

The Influence Mechanism of Virtual Leadership on Employee Role Performance:Double-case Study Based on Grounded Theory

作　　者：张健东[1] 程宏 国伟 庞冬 ZHANG Jian-dong;CHENG Hong;GUO Wei;PANG Dong(School of Management,Dalian Polytechnic University,Dalian 116034,China)

机构地区：[1]大连工业大学管理学院,大连116034

出　　处：《管理案例研究与评论》2024年第4期616-629,共14页Journal of Management Case Studies

基　　金：辽宁省社科基金项目“高质量发展背景下辽宁省人才链创新链产业链深度融合实现路径研究”(L23BGL040);辽宁省2023年决策咨询与新型智库委托研究课题“关于我省促进创新链产业链资金链人才链深度融合的对策研究”;辽宁省教育厅重点攻关项目“辽宁省食品行业‘四链’深度融合实现路径研究”(YTZD2023036);辽宁省经济社会发展研究项目“知识产权涉外风险防控体系建设研究”(2023lslqnwzzkt-002)。

摘　　要：数字化时代背景下,虚拟领导力成为学界关注的焦点。以贝尔科教和亿达信息两家企业为研究对象,运用扎根理论研究方法,针对虚拟领导力对员工角色绩效的影响机制进行探索性双案例研究,进而构建基于角色理论的研究模型。研究发现:虚拟领导力分为虚拟临场力、远程动态调控力、数字工具应用能力、虚拟交互能力;虚拟领导力可以从心理和技术两个层面提升员工角色绩效,且存在“虚拟领导力—角色压力—员工角色绩效”的作用路径;团队虚拟性能够强化虚拟领导力对角色压力的缓解作用。研究结论在丰富理论研究成果的同时,可以帮助企业提升管理效率。In the context of the digital era,virtual leadership has become the focus of academic attention.Taking Bell.AI and YIDATEC as research objects,this paper uses grounded theory as research methods to conduct an exploratory double-case study on the impact mechanism of virtual leadership on employee role performance,followed by the development of a research model based on role theory.It is found that virtual leadership is divided into virtual presence,remote dynamic control,digital tool application,and virtual interaction capabilities.Virtual leadership can enhance employee role performance from both psychological and technical perspectives,and there is a path way of“virtual leadership—role stress—employee role performance”.Team virtuality can enhance the relief effect of virtual leadership on role stress.The findings may expand related theoretical research achievements while helping enterprises improve management efficiency.

关 键 词：虚拟领导力 角色压力 员工角色绩效 团队虚拟性 

分 类 号：F49[经济管理—产业经济] F270