大学生学术信息搜寻挫折应对行为研究  

Research on Coping Behaviors of College Students with Frustration in Academic Information Seeking

作　　者：黄崑 周辰语 郭琼皓 李蕾 Huang Kun;Zhou Chenyu;Guo Qionghao;Li Lei(School of Government,Beijing Normal University,Beijing 100875,China)

机构地区：[1]北京师范大学政府管理学院,北京100875

出　　处：《现代情报》2024年第9期82-94,共13页Journal of Modern Information

基　　金：国家自然科学基金项目“探索式检索过程中用户的情感体验及其影响机理研究”(项目编号:71974015)。

摘　　要：[目的/意义]学术信息搜寻通常是一个长期、反复、持续的过程,容易遭遇困难阻碍引发挫折。通过探讨大学生应对学术信息搜寻挫折的行为提出促进挫折应对效果的建议。[方法/过程]针对大学生群体,结合挫折应对理论,利用半结构化访谈和内容分析法,从挫折应对行为类型、应对效果及相关影响因素等方面进行分析,构建大学生学术信息搜寻挫折应对模型。[结果/结论]大学生应对信息搜寻挫折的行为类型主要包括以问题为中心和以情绪为中心两大类,前者包括问题管理应对和问题评估应对,后者包括回避型和非回避型情绪应对。用户、任务、环境等因素影响着大学生应对学术信息搜寻挫折的行为与效果。最后,指出进一步的研究问题,并提出相关对策。[Purpose/Significance]Academic information seeking is usually a long-term,repeated and continuous process,which is easily to encounter interference and obstruction leading to frustration.This paper explores the frustration coping behaviors of college students in academic information seeking to improve the coping effect.[Method/Process]Based on frustration coping theory,semi-structured interview and content analysis method were used to analyze the types of frus-tration coping behaviors,coping effects and related influencing factors.Then a frustration coping model for academic infor-mation seeking was constructed for college students.[Result/Conclusion]The results show that the behaviors of college students coping with information seeking frustration mainly include problem-centered and emotion-centered.The former in-cludes problem management coping and problem evaluation coping,while the latter includes avoidant and non-avoidant e-motional coping.Factors of user,task and environment could affect the coping behaviors and effects.Finally,further re-search problems are pointed out and relevant countermeasures are put forward.

关 键 词：学术信息搜寻 挫折 应对行为 影响因素 大学生 

分 类 号：G252[文化科学—图书馆学]