沟通能力和心理弹性对手术室护士职业倦怠的影响  

Effects of communication competence and psychological resilience on job burnout of Operating Room nurses

作　　者：朱红芹[1] 梅笑扬 方芳[1] 牟月燕[1] 程凤敏[1] 王卫珍[1] 杨伟英[1] Zhu Hongqin;Mei Xiaoyang;Fang Fang;Mou Yueyan;Cheng Fengmin;Wang Weizhen;Yang Weiying(Operating Room,Taizhou Hospital of Zhejiang Province,Taizhou 317000,China)

机构地区：[1]浙江省台州医院手术室,台州317000

出　　处：《中华现代护理杂志》2024年第24期3325-3330,共6页Chinese Journal of Modern Nursing

基　　金：教育部产学合作协同育人项目(22087043152611)。

摘　　要：目的探讨沟通能力和心理弹性对手术室护士职业倦怠水平的影响。方法2023年3—6月,采用随机整群抽样的方法选取台州市4家三级甲等医院的138名手术室注册护士进行调查。采用一般资料调查表、手术室护士工作压力源量表、中文版Connor-Davidson心理弹性量表、护士临床沟通能力量表和Maslach职业倦怠量表进行调查。采用分层线性回归分析探讨沟通能力和心理弹性对手术室护士职业倦怠的影响。结果本研究发放问卷138份,回收有效问卷133份,有效问卷回收率为96.38%(133/138)。133名手术室护士职业倦怠得分为(56.35±9.28)分,沟通能力、心理弹性、工作压力量表得分分别(196.71±18.92)、(78.09±18.31)、(96.37±22.47)分。Pearson相关性分析结果显示,手术室护士职业倦怠与心理弹性(r=-0.475,P<0.01)、沟通能力(r=-0.241,P<0.01)呈负相关,与工作压力呈正相关(r=0.360,P<0.01)。分层线性回归分析结果显示,控制其他变量后,心理弹性和沟通能力是手术室护士职业倦怠的影响因素(P<0.01),净解释量为17.70%。结论手术室护士职业倦怠水平偏高,心理弹性和沟通能力是其独立影响因素。管理者可以为手术室护士提供心理咨询和支持服务,提供沟通技巧培训项目,以预防和减少手术室护士的职业倦怠。Objective To explore the effect of communication competence and psychological resilience on job burnout among Operating Room nurses.Methods From March to June 2023,randomized clustering sampling was used to select 138 registered Operating Room nurses from four ClassⅢGrade A hospitals in Taizhou for investigation.The survey was conducted using the general information questionnaire,Operating Room Nurses'Job Stressor Scale,Chinese version of the Connor-Davidson Resilience Scale,Nurses'Clinic Communication Competence Scale,and Maslach Burnout Inventory-General Survey.Hierarchical linear regression analysis was used to explore the effects of communication competence and psychological resilience on job burnout among Operating Room nurses.Results A total of 138 questionnaires were sent out,and 133 valid questionnaires were collected,with a valid response rate of 96.38%(133/138).Among 133 Operating Room nurses,the job burnout score was(56.35±9.28),and the communication competence,psychological resilience,and work stress scale scores were(196.71±18.92),(78.09±18.31),and(96.37±22.47),respectively.Pearson correlation showed that job burnout among Operating Room nurses was negatively correlated with psychological resilience(r=-0.475,P<0.01)and communication competence(r=-0.241,P<0.01),and positively correlated with work stress(r=0.360,P<0.01).Hierarchical linear regression analysis showed that,after controlling for other variables,psychological resilience and communication competence were the influencing factors of job burnout among Operating Room nurses(P<0.01),which could explain 17.70%of the variation.Conclusions The level of job burnout among Operating Room nurses is relatively high,and psychological resilience and communication competence are independent influencing factors.Managers can provide psychological counseling and support services for Operating Room nurses,offer communication competence training programs,and prevent and reduce job burnout among Operating Room nurses.

关 键 词：手术室护士 职业倦怠 沟通能力 心理弹性 

分 类 号：R47[医药卫生—护理学]