信息流行病(Infodemic)管理能力研究--以WHO举措为依据的分析  

Research on Infodemic Management Capacity——An Analysis Based on Measures Carried out by the WHO

作　　者：裴俊良 周晓英[1] Pei Junliang;Zhou Xiaoying(School of Information Resource Management,Renmin University of China,Beijing 100872)

机构地区：[1]中国人民大学信息资源管理学院,北京100872

出　　处：《情报学报》2024年第8期914-926,共13页Journal of the China Society for Scientific and Technical Information

基　　金：国家社会科学基金重点项目“全媒体语境下的信息流行病学理论与实践研究”(20AZD132)。

摘　　要：信息流行病(infodemic,或称信息疫情)管理需要有良好的管理能力,当前对信息流行病的研究较少涉及管理能力方面的问题,本文对世界卫生组织开展的信息流行病管理能力建设举措进行分析,研究信息流行病管理能力所包括的内容并建立信息流行病管理能力模型,以期全面体现未来信息流行病管理人员需要掌握的基本能力,为我国开展信息流行病管理人员教育培训提供可以参考和遵循的标准。本文采用网络调研法,收集世界卫生组织开展的信息流行病管理能力培训和能力框架的相关资料并加以分析,采取半自然主义的质性研究方法,遵循“素材离散化处理—条目聚类处理—类簇关系分析”的步骤,对其进行系统分析。依据素材的系统分析结果,构建了由信息流行病认知能力、信息流行病监测能力、信息流行病分析能力、信息流行病干预能力、信息流行病评估能力以及支持性能力六个组成部分构成的信息流行病管理能力模型,研究了六大能力的具体内容,提出了具备这些能力需要坚持跨学科性与跨系统性相结合、理论性与实践性相结合、稳定性与迭代性相结合、应急性与持续性相结合、全周期性与全方位性相结合的对策建议。Infodemic management requires adequate capacity,but the current research on infodemic topics rarely involves capacity issues.Based on an analysis of the infodemic management capacity-building measures carried out by the World Health Organization,this paper studies the content on infodemic management capacity and establishes a model for ensuring adequate infodemic management capacity to fully reflect the basic capabilities that infodemic managers must master in the future and provide a reference and standards for the education and training of infodemic managers in China.In this paper,the network survey method is used to collect the relevant data on the infodemic management capacity-building measures carried out by the World Health Organization,including capacity training and capacity framework.The qualitative research method of semi-naturalism is adopted,and the steps of“discretization processing of materials-clustering processing of items-relationship analysis of clusters”are followed to conduct a systematic analysis.Based on a systematic analysis of the materials,a model of infodemic management capacity is constructed,which consists of six components:infodemic cognition ability,infodemic monitoring ability,infodemic analysis ability,infodemic intervention ability,infodemic evaluation ability,and supportive ability,and the specific content of the six abilities is studied.To ensure adequate infodemic management capacity,it is necessary to adhere to the strategies,which include a combination of inter-disciplinary and inter system measures,theory and practice,stability and iteration,emergency management and sustainability,and full-cycle and all-round measures.

关 键 词：信息流行病 信息流行病管理 管理能力 能力框架 能力模型 WHO 

分 类 号：R-05[医药卫生] G203[文化科学—传播学]