基层选择性应付民众诉求的发生机理及其治理策略  

The Occurrence Mechanism and Governance Strategies of Selective Coping with Public Demand from Front-line Servants

作　　者：辛方坤[1] Xin Fangkun

机构地区：[1]上海政法学院,上海201701

出　　处：《上海行政学院学报》2024年第5期4-15,共12页The Journal of Shanghai Administration Institute

基　　金：国家社科基金一般项目“城管执法力量下沉的权利衍射风险与整体性化解对策研究”(21BZZ063)的阶段性成果。

摘　　要：基层是观察中国治理实践、理解中国行政体制的重要窗口。特别是在“人民至上”的新时代,基层是实现“民有所呼,我有所应”的基础环节。已有研究多关注基层工作者在政策执行过程中的应付行为,鲜有其“问题解决者”角色的相关研究。依据政治系统理论,并结合研究事实的发展过程,可以从联系阶段的程序依赖、转换阶段的策略空转、输出阶段的避责建议三个方面,对基层工作者的选择性应付进行类型化分析。研究发现,复合交织的立体化系统环境、复杂性转向的情境化诉求与诉求转换处理的系统限制性三重因素相互叠加,共同影响并导致了选择性应付行为的发生。要解决这一问题需优化基层工作的系统环境、探索建立解决民众诉求的分级分类管理体系、建立职业能力培养的长效发展机制。Front-line servants are an important medium for observing grassroots governance and understanding the administrative system of China.Especially in the new era of“people first”,front-line servants are the basic link to achieve“responding to the public demand”.Researches mostly focus on coping behavior in the policy implementation of front-line servants.This article researches on their role as“problem solvers”.Coping behavior can be categorized from procedural output,strategic idling,and responsibility-avoiding suggestions.The causes of coping can be analyzed from territorial management environmental constraints,complex attributes of demand issues,and limited problem-solving capabilities.To address this issue,it is necessary to explore the establishment of a hierarchical and classified management system for addressing public demands,a system for equalizing the power and responsibility,and a long-term development mechanism for vocational ability education.

关 键 词：基层工作者 选择性应付 民众诉求 治理策略 

分 类 号：D630[政治法律—政治学]