SOR视角下女性用户信息行为异化的实证研究  

An Empirical Study on Female Users′Information Behaviour Alienation from the Perspective of SOR

作　　者：闫玉文 王明慧[1] YAN Yuwen;WANG Minghui

机构地区：[1]黑龙江大学信息管理学院,哈尔滨150080

出　　处：《四川图书馆学报》2024年第6期62-70,共9页Journal of The Library Science Society of Sichuan

摘　　要：文章以刺激—机体—反应(SOR)模型为基础,构建女性用户信息行为异化影响因素的理论模型。通过问卷调查收集329份有效样本,利用PLS-SEM分析数据进行假设检验。模型结果显示,系统功能过载、信息过载、信息质量参差不齐均正向影响女性用户焦虑,焦虑正向影响女性用户信息行为异化。此外,思辨力负向影响女性用户信息行为异化,但对女性用户的焦虑情绪以及调节女性用户焦虑与信息行为异化之间的关系并无显著作用。研究得出,信息提供者需要完善服务体系,社会需要从多维度缓解女性焦虑,女性用户需要提高自身思辨力。Based on the stimulus-organism-response(SOR)model,this paper constructs a theoretical model of the influencing factors of female users′information behavior alienation.A total of 329 valid samples were collected through questionnaires,and the data were analyzed by PLS-SEM for hypothesis testing.The model results show that system function overload,information overload and uneven information quality all positively affect female users′an-xiety,and anxiety positively affects female users′information behavior alienation.In addition,critical thinking negatively affects female users′information behavior alienation,but has no significant effect on female users′anxiety and the relationship between female users′anxiety and information behavior alienation.It is concluded that information providers need to improve the service system,society needs to alleviate female anxiety from multiple dimensions,and female users need to improve their own critical thinking.

关 键 词：信息行为异化 信息焦虑 思辨力 信息服务 SOR 

分 类 号：G252[文化科学—图书馆学]