慢性病患者健康信息利用:个体特征与健康信息特征的影响分析  

Health Information Use of Chronic Disease Patients:An Analysis of the Influence of Individual Characteristics and Health Information Characteristics

作　　者：李月琳[1,2] 范斯诺 张瑶[1,2] Li Yuelin;Fan Sinuo;Zhang Yao(Department of Information Resources Management,Business School,Nankai University,Tianjin 300071;Research Center for Information Behavior,Nankai University,Tianjin 300071)

机构地区：[1]南开大学商学院信息资源管理系,天津300071 [2]南开大学信息行为科学研究中心,天津300071

出　　处：《情报学报》2024年第10期1242-1256,共15页Journal of the China Society for Scientific and Technical Information

基　　金：国家社会科学基金重大项目“国家重大突发事件信息公开质量研究”(20&ZD142)。

摘　　要：基于前期质性研究构建的理论模型,本研究旨在揭示慢性病患者在健康管理过程中如何利用健康信息以及不同程度健康信息利用(高水平或低水平)的影响因素。本研究采用问卷调查法收集数据,结合多元线性回归分析和模糊集定性比较分析方法分析数据,识别影响用户不同程度信息利用水平的条件组合及核心因素。研究发现,慢性病患者健康信息利用影响因素可归纳为两种模式——以个体特征为核心影响因素的组合模式和以健康信息特征为核心影响因素的组合模式。基于个体特征的组合模式包括以健康信息素养为核心因素的认知能力驱动型、以自我效能感为核心因素的动机驱动型及以健康信息素养与自我效能感为核心因素的双因素驱动型。基于信息特征的组合模式包括信息内容质量驱动型及多因素驱动型,信息内容质量驱动型的核心影响因素为健康信息的论据质量和情绪倾向,多因素驱动型的核心影响因素为信息源专业性、可信度、可执行性和视觉表达型载体偏好。本研究拓展了健康信息行为研究领域,构建了慢性病患者健康信息利用影响因素理论模型,为改进针对慢性病患者的健康信息服务提供了理论和实践指导。Based on prior qualitative research,this study aimed to reveal how patients with chronic diseases use health information in their health management,and the factors affecting the usage of health information at different levels(high or low).A questionnaire survey was conducted to collect data from patients with chronic diseases.Multiple linear regression analysis and fsQCA were used to analyze the data.The findings indicate that the relevant factors influence the use of health information through two patterns:individual-characteristics-driven and information-features-driven.The individual-characteristics-driven pattern includes“cognitive-ability-driven,”“motivation-driven,”and“dual-factor-driven”patterns,with usershealth information literacy and self-efficacy as the core influencing factor.The information-features-driven pattern covers“content-quality-driven”and“multi-factor-driven”patterns.The core factors for the“content-quality-driven”pattern are argument quality and emotion tendency.The core factors for the“multi-factor-driven”pattern are source professionality,credibility,actionability,and visual information medium.This study expands the field of health information behavior studies by developing a theoretical model of chronic patients’health information use based on influencing factors.This study provides theoretical and practical guidance for improving health information services targeted at patients with chronic diseases.

关 键 词：健康信息利用 个体特征 健康信息特征 慢性病患者 

分 类 号：R-05[医药卫生]