公立医院高质量发展背景下行政后勤绩效考核探讨  

Performance evaluation of administrative logistics under the background of high-quality development of public hospitals

作　　者：张爱萍 ZHANG Aiping(Nanzhuang Hospital,Chancheng District People’s Hospital,Foshan 528061,China)

机构地区：[1]佛山市禅城区人民医院南庄医院,广东佛山528061

出　　处：《现代医院》2024年第11期1757-1760,共4页Modern Hospitals

摘　　要：推动新形势下医疗卫生健康高质量发展,提升医疗卫生服务质量和效率,更好满足辖区人民群众日益增长的医疗卫生服务需求,是当前公立医院中心工作任务。行政后勤科室是医院不可或缺的部分,做好行政后勤科室的绩效考核,对推动公立医院高质量发展起着举足轻重的作用,然而行政后勤科室工作内容、任务、强度、责任轻重差别较大,难以量化,公立医院行政后勤绩效考核,一直是公立医院的难点、堵点。本文以佛山市某综合公立医院行政后勤岗位的考核为例,通过绩效考核明确服务内容和岗位责任,坚持多劳多得,优绩优酬,激发行政后勤人员主人翁精神和工作热情,以临床为轴心,全面促进医院行政后勤工作质量与效率的双提升,助推医院高质量发展。The central task of public hospitals is to promote the high-quality development of medical and health services,improve the quality and efficiency of medical and health services,and meet the growing needs of the people in its jurisdiction.The administrative logistics department is an indispensable part of the hospital,so the performance evaluation of the administrative logistics department plays an important role in promoting the high-quality development of public hospitals.However,it is difficult to quantify work content,task,intensity and responsibility in the department.Consequently,these problems often lead to great difficulty in performance evaluation of administrative logistics.This paper introduces the innovative implementation of administrative logistics post assessment in a comprehensive public hospital in Foshan City.The hospital clarified service contents and post responsibility through the performance evaluation,sticking to a principle of“more pay for more work and better pay for better performance”.The evaluation raised the spirit of ownership and enhanced work enthusiasm of administrative logistics personnel.Additionally,it achieved the improvements in both quality and efficiency of logistics service work by concentrating on serving the clinical services,and thus boosted the high-quality development of the hospital.

关 键 词：公立医院 高质量发展 行政后勤 绩效考核 探讨 

分 类 号：R197.32[医药卫生—卫生事业管理]