供应链企业间承诺、信任关系对绩效影响的内部整合机制研究  

The Internal Integration Mechanism of the Impact of Commitment and Trust Relationships Between Supply Chain Enterprises on Performance

作　　者：黄维模[1] 颜雨洁 白慧 HUANG Weimo;YAN YuJie;BAI Hui(School of Management,Xi’an University of Science and Technology,Xi’an 710600,China;Tongchuan Branch of Shaanxi Coal Selling and Transportation Corporation,Tongchuan 727000,China)

机构地区：[1]西安科技大学管理学院,陕西西安710600 [2]陕煤运销集团铜川分公司,陕西铜川727000

出　　处：《技术与创新管理》2024年第6期693-702,共10页Technology and Innovation Management

基　　金：陕西省哲学社会科学重大理论与现实问题研究项目“陕西省碳排放—经济增长—生态环境协同发展测度与对策研究”(2021ND0235)。

摘　　要：在当今竞争激烈的市场环境中,供应链管理已经成为企业成功的关键因素之一,而供应链企业间的关系对企业的发展具有深远的影响。研究以891家制造业企业为样本,探讨了供应链企业间承诺关系与信任关系对企业绩效的影响,运用因子分析法测算企业内部整合,通过回归分析法检验中介效应。研究结果显示,供应链企业间承诺关系与信任关系对企业财务绩效和市场绩效均有显著的正向影响,同时,企业内部整合在供应链企业间承诺关系与信任关系对绩效的影响中均发挥了不同程度的中介作用,供应链企业间关系促进了交易双方相关资源的共享,有效降低了交易成本,并通过内部整合合理协调各部门资源,进而促进企业绩效的提高。因此,企业管理者不仅要重视供应链企业间关系的建立与维持,而且要加强内部整合,以促进供应链企业间协同合作,从而实现绩效的提高。In today’s highly competitive market,supply chain management has become one of the key factors for business success,and the relationships between supply chain enterprises have a prof ound impact on business development.This study,based on a sample of 891 manufacturing enterprises,explores the impact of commitment and trust relationships between supply chain enterprises on business performance.Factor analysis is used to measure internal integration,and regression analysis to test the mediating effects.The results show that both commitment and trust relationships between supply chain enterprises have a significant positive impact on financial and market performance.Additionally,internal integration plays varying degrees of mediating roles in the relationship between commitment and trust and performance.Supply chain relationships facilitate the sharing of relevant resources between trading parties,effectively reduce transaction costs,and,through internal integration,coordinate departmental resources to enhance business performance.Therefore,enterprise managers should not only pay attention to the establishment and maintenance of inter-enterprise relations in the supply chain,but also strengthen internal integration to promote cooperation among enterprises in the supply chain,so as to achieve improved performance.

关 键 词：承诺关系 信任关系 内部整合 企业绩效 中介作用 

分 类 号：F274[经济管理—企业管理]