基于用户体验的车载语音交互测评方案  

User-experience-based In-vehicle Voice Interaction Evaluation Plan

作　　者：唐传骏 TANG Chuanjun

机构地区：[1]上海易澳科技有限公司,上海200100

出　　处：《上海汽车》2024年第12期40-48,共9页Shanghai Auto

摘　　要：车载语音交互让驾乘体验更智能、更安全、更便捷,是智能汽车不可或缺的部分。文章基于用户使用场景和体验,提出一套车载语音交互的测试评价方案,并分别应用于蔚来、小鹏、理想的3款车型,通过1500多条语料素材,从用户层面评价市场代表性车型的车载语音交互效果。In-vehicle voice interaction makes the driving experience smarter,safer,and more convenient,and is an indispensable part of intelligent vehicles.Based on user scenarios and ex⁃periences,a testing and evaluation plan for in-vehicle voice interaction has been proposed and ap⁃plied to three models from NIO,XPENG,and Li Auto.With over 1500 pieces of corpus material,the effectiveness of in-vehicle voice interaction representative models are evaluated from the user's perspective.

关 键 词：车载语音交互 用户体验 测评 蔚来 小鹏 理想 

分 类 号：U463.6[机械工程—车辆工程]