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作 者:蒋胜男 Jiang Shengnan
机构地区:[1]中共兰溪市委党校
出 处:《中国人事科学》2024年第12期12-21,共10页Chinese Personnel Science
摘 要:高素质干部队伍是国家治理转型和服务型政府建设的关键要素。基层干部作为行政系统的微观单元和面向群众的服务人员,不断推进的政务服务改革,对基层干部的能力和素质提出了新的挑战。但目前,一些基层干部存在“疲态”“工具化”“避责”等履职困境。文章以工作倦怠理论为基础,从情绪、态度和行为三个维度刻画了基层干部工作倦怠的现实表征,从角色、激励和履责三个方面分析了基层干部工作倦怠的生成动因,从支持、制度、行动三个层面探索了基层干部工作倦怠的破解路径,以期为干部队伍建设和激励基层干部履责尽责提供有益思路和实践支撑。A high-quality community-level official team is a key element in the transformation of national governance and the construction of a service-oriented government.As the micro units of the administrative system and the service personnel for the masses,community-level officials are constantly advancing the reform of government services,which poses new challenges to their abilities and qualities.However,at present,some community-level officials face dilemmas in fulfilling their duties,such as fatigue,instrumentalization,and avoidance of responsibility.Based on the theory of job burnout,this paper depicts the realistic representation of job burnout among community-level officials from three dimensions:emotion,attitude and behavior,analyzes the causes of job burnout among community-level officials from three aspects:role,incentive and responsibility,and explores the solutions to job burnout among community-level officials from three levels:support,system and action,for the purpose of providing useful ideas and practical support for the construction of the official team and motivating community-level officials to fulfill their responsibilities.
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