基于竞争优势理论的改良平衡计分卡在医院学科建设绩效评价指标体系构建中的应用  

Application of improved balanced scorecard based on competitive advantage theory in the construction of performance evaluation index system of hospital discipline construction

作　　者：陈佳 范晓翔[1] 曾祥嫚[1] 郑祺[1] 董四平 CHEN Jia;FAN Xiaoxiang;ZENG Xiangman;ZHENG Qi;DONG Siping(Operations Management Office,Ningbo No.2 Hospital,Ningbo,Zhejiang 315000,P.R.China;National Institute of Hospital Administration,National Health Commission,Beijing 100083,P.R.China)

机构地区：[1]宁波市第二医院运营管理办公室,浙江宁波315000 [2]国家卫生健康委医院管理研究所,北京100083

出　　处：《华西医学》2024年第12期1922-1927,共6页West China Medical Journal

基　　金：浙江省医药卫生科技计划项目(2025KY1390);国家卫生健康委医院管理研究所项目(NIHA24YYDQ15)。

摘　　要：平衡计分卡目前广泛应用于医院的绩效管理上,但因指标选择困难、因果关系模糊,应用层面的实施有局限性。该研究从提升宁波市第二医院学科竞争力角度出发,以“竞争优势”和资源编排理论为导向,构建学科绩效评价改良型平衡计分卡指标体系。该指标体系主要包括学科质量发展、资源配置效率等维度,具备“优势聚焦、精准定位”的特点和创新之处,并在实践应用中取得了较好效果。At present,balanced scorecard is widely used in hospital performance management,but because of the difficulty in selecting indicators and the ambiguity of causality,its implementation on the application level is limited.Based on the theory of“competitive advantage”and resource arrangement,this study constructs an improved balanced scorecard index system for discipline performance evaluation from the perspective of improving discipline competitiveness of Ningbo No.2 Hospital.The index system mainly includes the dimensions of discipline quality development,resource allocation efficiency and so on,with the characteristics of“focusing on advantages,accurate positioning”and innovation,and has achieved good results in practical application.

关 键 词：公立医院 学科建设 绩效管理 平衡计分卡 竞争优势理论 资源编排理论 

分 类 号：R197.32[医药卫生—卫生事业管理]