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作 者:龙晗 易文婷[2] 丁迎春[3] Long Han;Yi Wenting;Ding Yingchun(School of Medicine and Health Management,Tongji Medical College,Huazhong University of Science and Technology,Wuhan 430030,China)
机构地区:[1]华中科技大学同济医学院医药卫生管理学院,湖北武汉430030 [2]华中科技大学同济医学院附属同济医院研究生科 [3]华中科技大学同济医学院附属同济医院护理部
出 处:《护理学杂志》2024年第24期111-115,共5页Journal of Nursing Science
摘 要:目的分析在线平台用户的投稿信息需求,提出基于用户需求的护理期刊服务改进策略。方法抓取多源在线社区平台的护理期刊投稿相关讨论帖,共获取34598条文本。采用扎根理论编码,获取用户投稿信息需求的概念范畴以及逻辑关系,从期刊投稿信息披露以及完整度两个方面,探讨期刊信息告知服务现状。结果用户的投稿信息需求涵盖投稿咨询、审稿咨询以及出版咨询3个主题和12个需求维度;11种护理期刊对12个需求维度的提供度最小为18.18%,提供信息完整度为36.36%~78.79%。结论11种护理期刊提供的投稿信息内容与用户的供需适配度不足,期刊应该从用户需求出发,完善投稿指南等信息告知,并发挥信息服务主体作用,缓解用户迫切的期刊信息需求。Objective To analyze the submission information needs of users on online platforms and propose service improvement strategies for nursing journals based on user needs.Methods A total of 34,598 discussion posts related to nursing journal submissions were scraped from various online communities platforms.Grounded theory coding was adopted to obtain the conceptual categories and logical relationships of users′submission information needs.The current situation of journal information notification services was explored from two aspects:journal submission information disclosure and completeness.Results Users′submission information needs covered 3 themes of submission inquiry,inquiry about manuscript status in review,and publication inquiry,as well as 12 demand dimensions.The minimum degree of information provision for the 12 demand dimensions by 11 nursing journals was 18.18%,and the information completeness provided ranges from 36.36%to 78.79%.Conclusion The submission information contents supplied by the 11 nursing journals does not adequately match the demand of users.Journals should start from user needs,improve information notifications such as submission guidelines,and play their role as main body of information suppliers to relieve users′urgent needs for journal information.
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