湖北省妇幼保健院分院区综合药房绩效考核实施效果  

Implementation Effect of Performance Evaluation for Comprehensive Pharmacies in the Branch Area of Hubei Maternal and Child Health Hospital

作　　者：鄢家艳 李红丽[1] 陈楚和 卢圆圆 龚正涛 YAN Jiayan;LI Hongli;CHEN Chuhe;LU Yuanyuan;GONG Zhengtao(Department of Pharmacy,Hubei Maternal and Child Health Hospital,Tongji Medical College,Huazhong University of Science and Technology,Wuhan 430070,China)

机构地区：[1]华中科技大学同济医学院附属湖北妇幼保健院药学部,武汉430070

出　　处：《医药导报》2025年第2期333-336,共4页Herald of Medicine

基　　金：国家自然科学基金青年项目(31700294);湖北省自然科学基金面上项目(2021CFB490);湖北省妇幼保健院院内课题(2021SFYZ002、2023SFYY006、2021SFYY003)。

摘　　要：目的介绍湖北省妇幼保健院分院区综合药房药师绩效考核方案和实施效果。方法采用关键事件法、等级评估法制订的综合考评方法,对工作量、工作能力、学习能力、工作纪律等指标进行考核。结果从2022年9月到2023年8月,每月药师考核平均分从73.9分增至87.9分,药师满意度从(7.5±1.52)分提升至(11.5±2.66)分(P<0.05),患者药物咨询次数从5例增至61例。结论实施绩效考核方案可以明显提高药师工作能力与工作积极性。Objective To introduce the formulation and effect evaluation of performance appraisal scheme for pharmacists in comprehensive pharmacy.Methods A comprehensive evaluation method formulated by critical event method and grade scoring method was adopted to evaluate the workload,work ability,learning ability,and work discipline.Results From September 2022 to August 2023,the average score of monthly pharmacist assessment increased from 73.9 to 87.9,the satisfaction rate increased from(7.5±1.52)to(11.5±2.66)(P<0.05),and the number of patients with drug consultation increased from 5 cases to 61 cases.Conclusion The performance appraisal scheme can significantly improve the work ability and enthusiasm of pharmacists.

关 键 词：综合药房 绩效考核 综合考评法 

分 类 号：R952[医药卫生—药学]