餐饮业绿色低碳发展评价的指标体系构建——基于BSC与PSR模型的分析  

Construction of Index System for Evaluation of Green and Low Carbon Development in Catering Industry—An Analysis Based on BSC and PSR Models

作　　者：董帅 闫海莹 王娇 DONG Shuai;YAN Haiying;WANG Jiao(Gingko College of Hospitality Management,Chengdu 611743,Sichuan,China)

机构地区：[1]成都银杏酒店管理学院,四川成都611743

出　　处：《四川旅游学院学报》2025年第2期12-18,共7页Journal of Sichuan Tourism University

基　　金：四川省哲学社会科学重点研究基地——川菜发展研究中心项目“双碳目标与餐饮产业绿色转型发展研究”,项目编号:CC23G08;成都银杏酒店管理学院重点资助项目“双碳政策下餐饮业绿色低碳发展评价研究”,项目编号:XYKYZD-202302。

摘　　要：绿色低碳发展评价是检验餐饮业践行高质量发展目标与落实双碳政策的基础性工作与保障,形塑着餐饮业的未来面向。餐饮业绿色低碳发展评价指标体系模型的构建与完善对助推餐饮产业提质增效、经营业态变革与获得忠诚顾客发挥着重要而关键性的保障作用,有助于餐饮业更好履行社会责任,为双碳目标的达成贡献行业力量。文章在梳理相关政策文本的基础上,借鉴并综合了组织发展绩效评价BSC模型、环境行为评价PSR模型、绿色饭店评价指标模型,从“压力—状态—响应”三个阶段构建评价指标体系的准则层,从“客户—内部运营—学习与成长—财务”四个维度设计了一级和二级指标层,进而建构了相应的评价指标体系模型,以期为餐饮行业组织等社会主体提供相应的参考借鉴。The evaluation of green and low-carbon development is the basic work and guarantee to test the catering industry's fulfillment of the goal of high-quality development and the implementation of the dual-carbon policy,and it shapes the catering industry's future orientation.The construction and improvement of the evaluation index system model for green and low-carbon development of the catering industry plays an important and crucial role in promoting the catering industry's quality and efficiency,business transformation,and obtaining loyal customers,which will help the catering industry to better fulfill its social responsibility and contribute to the achievement of the dual-carbon goal.On the basis of combing relevant policy texts,the article draws on and synthesizes the BSC model for evaluating organizational development performance,the PSR model for evaluating environmental behavior,and the green hotel evaluation index model,and constructs the criteria layer of the evaluation index system from the three phases of pressure,state,and response.The primary and secondary index layers are designed from the four dimensions of customers,internal operation,learning and growth,and finance.The evaluation index system model is then constructed,providing corresponding reference for catering industry organizations and other social entities.

关 键 词：餐饮业 绿色低碳 评价指标体系 BSC模型 PSR模型 

分 类 号：F719.3[经济管理—产业经济]