非工作时间工作相关ICT自愿使用的双刃剑效应  

Double-Edged Sword Effects of Work-related ICT Voluntary Use during Non-work Time

作　　者：韦慧民[1] 邱怀瀛 潘清泉[2] WEI Huimin;QIU Huaiying;PAN Qingquan(School of Business,Guangxi University,Nanning 530004,China;School of Economics and Management,Guangxi University of Science and Technology,Liuzhou 545006,China)

机构地区：[1]广西大学工商管理学院,南宁530004 [2]广西科技大学经济与管理学院,广西柳州545006

出　　处：《管理科学》2024年第4期66-81,共16页Journal of Management Science

基　　金：国家自然科学基金(71862004,72062005)。

摘　　要：在移动互联网技术广泛应用于远程办公的背景下,已有研究重点探讨了员工在非工作时间工作连通行为的影响效应,而没有区分该连通行为自愿与否。实际上,员工在非工作时间参与工作相关任务的主观意愿尤为重要,但现有研究对员工主动发起的连通行为及其影响效应的关注十分有限。本研究基于工作要求-资源模型和溢出效应,探讨员工ICT自愿使用对工作-家庭平衡的双刃剑影响机制,同时检验角色超载/职场友谊和工作-家庭消极溢出/工作-家庭积极溢出的链式中介作用,以及特质自我控制能力的调节作用。采用问卷调查方法,通过三个时间点收集到399份有效样本,使用Spss 23.0和Mplus 8.0进行假设检验。结果表明,ICT自愿使用显著正向影响角色超载;角色超载显著正向影响工作-家庭消极溢出;工作-家庭消极溢出显著负向影响工作-家庭平衡;角色超载和工作-家庭消极溢出在ICT自愿使用与工作-家庭平衡之间起链式中介作用。ICT自愿使用显著正向影响职场友谊;职场友谊显著正向影响工作-家庭积极溢出;工作-家庭积极溢出显著正向影响工作-家庭平衡;职场友谊和工作-家庭积极溢出在ICT自愿使用与工作-家庭平衡之间起链式中介作用。特质自我控制能力调节了ICT自愿使用与职场友谊的关系,即特质自我控制强化了ICT自愿使用与职场友谊的正向关系。另外,特质自我控制能力还调节了职场友谊和工作-家庭积极溢出在ICT自愿使用与工作-家庭平衡之间的链式中介作用。本研究发现员工的ICT自愿使用对工作-家庭平衡影响存在消耗和增益的双刃剑影响路径,拓展了学术界对ICT使用的影响效应的理解,丰富了主动性连通行为效应机理的理论探讨。同时,本研究引入并验证了个体的特质自我控制能力在增益路径的调节作用,拓展了ICT自愿使用影响效应边界条件的理论认识,进�In the context of the widespread application of mobile internet technology in remote working,existing studies have focused on the impact of work connectivity behavior after-hour,without distinguishing whether the connectivity behavior is voluntary or not.In fact,the subjective willingness of employees to participate in work-related tasks during after-hour is particularly important,but the existing research has paid limited attention to the actively initiated connectivity behavior of employees and its effects.Based on the Job Demand-Resource Model and spillover effects,this research explored the Double-Edged Sword effect of work-related ICT voluntary use during non-work time on work-family balance,and tested the chain mediators of role overload/workplace friendship and work-family negative spillover/work-family positive spillover,as well as the moderating effect of trait self-control ability.A questionnaire survey was conducted in this research,and 399 valid samples were collected at three time points,also Spss 23.0 and Mplus 8.0 were used to test the hypothesis.The results show that voluntary ICT use has a significant positive impact on role overload;And role overload has a significant positive effect on work-family negative spillovers;As well as work-family negative spillovers have a significant negative impact on work-family balance.Role overload and negative work-family spillovers play a chain mediating role between voluntary ICT use and work-family balance.Meanwhile voluntary ICT use has a significant positive impact on workplace friendship;Workplace friendship has a significant positive effect on work-family positive spillover;Work-family positive spillovers have a significant impact on work-family balance.Workplace friendships and work-family positive spillovers play a chain mediating role between voluntary ICT use and work-family balance.Trait self-control ability moderated the relationship between voluntary ICT use and workplace friendship,that is,trait self-control ability strengthened the positive relat

关 键 词：ICT自愿使用 角色超载 职场友谊 工作-家庭消极溢出 工作-家庭积极溢出 工作-家庭平衡 特质自我控制能力 

分 类 号：C936[经济管理—管理学]