作为组织的平台型政府:结构、功能与权力  

The Platform-Based Government as an Organizational Form:Structure,Function and Power

作　　者：张宇[1,2] 王玥萌 ZHANG Yu;WANG Yuemeng

机构地区：[1]扬州大学商学院 [2]扬州大学政府治理与公共政策研究中心

出　　处：《中国矿业大学学报(社会科学版)》2025年第2期83-93,共11页Journal of China University of Mining & Technology(Social Sciences)

基　　金：国家社会科学基金重点项目“公民数字化政策参与平等性的实现路径”(项目编号:22AZ008)。

摘　　要：数字技术广泛应用行政管理中,必然会引发政府的组织结构转型。平台型组织成为数字化背景下政府组织结构转型的典型样式。从组织形态看,网络式结构成为平台型政府的新形态,前台与后台构成平台型政府的典型结构形式,这种结构并不意味着对科层制组织的完全取代,而是呈现前台提供服务与后台提供技术支撑和知识支撑的关系。从组织功能来看,管理与服务依然是平台型政府所承担的基本功能,只不过在数字技术条件下,平台型政府的这两项基本功能必然实现数字化转型。从服务方式来看,平台型政府更强调服务的个性化、差异化和精准化。平台型政府并不意味着权力的退场。平台型政府下的权力呈现技术性隐匿和选择性在场的双重形态。为了能使平台型政府这一新的政府组织结构稳定下来,要在技术所提供的可能性基础上,对管理和服务流程进行重组,实现对数字政府的整体性重塑。The extensive application of digital technology in administrative management will inevitably lead to the transformation of the government’s organizational structure.Platform-based organizations have become the typical form of government organizational structure transformation in the digital context.In terms of organizational form,the network structure has become the new form of the platform-based government,and the front-end and back-end constitute the typical structural form of the service-oriented government.This structure does not mean the complete replacement of the hierarchical organization,but rather presents a relationship where the front-end provides services and the back-end provides technical and knowledge support.In terms of organizational functions,management and service remain the basic functions of the platform-based government.However,under digital technology conditions,these two basic functions of the platform-based government are bound to undergo digital transformation.In terms of service methods,the platform-based government emphasizes the personalization,differentiation,and precision of services.The platform-based government does not mean the withdrawal of power.The power under the platform-based government presents a dual form of technical concealment and selective presence.To stabilize this new platform-based government organizational structure,it is necessary to restructure the management and service processes based on the possibilities provided by technology,that is,to achieve an overall reshaping of the digital government.

关 键 词：数字技术 平台型政府 网络式结构 精准服务 

分 类 号：D630[政治法律—政治学]