智慧养老中的“长者技术畏惧”及其应对路径研究  

The"Elderly's Technology Anxiety"in Smart Elderly Care and Its Coping Strategies

作　　者：游腾飞[1,2] 霍佳佳 姚雨辰 YOU Tengfei;HUO Jiajia;YAO Yuchen

机构地区：[1]华东政法大学政府管理学院 [2]华东政法大学政治学研究院 [3]华东政法大学 [4]上海立信会计金融学院马克思主义学院

出　　处：《秘书》2025年第2期31-39,共9页Secretary

摘　　要：智慧养老作为应对人口老龄化的重要方案,日益受到社会各界关注。然而,在其推广过程中,老年人对智慧养老缺乏足够的信任,导致“长者技术畏惧”现象的出现,具体表现为基础设施建设过程中的“长者接纳失温”、智能设备使用上的“代际认识差异”,以及能力素养提升方面的“知识更新过速”。究其成因,可归纳为现实社区信任的碎片化、落地场景的供需错位、适老化改造的应用性脱节等。基于此,本文提出了应对“长者技术畏惧”的具体路径,建议通过三个阶段性的行动来逐步推进:起步探索阶段侧重于科学规划,快速发展阶段聚焦于试点攻坚,全面深化阶段致力于全面推广。As a vital solution to address population aging,smart elderly care has increasingly attracted attention from various sectors of society.However,during its implementation,a lack of sufficient trust from the elderly towards smart elderly care has led to the emergence of the"elderly's technology anxiety"phenomenon.This anxiety manifests in three main ways:"cold reception"in infrastructure development,"intergenerational perception gaps"in the use of smart devices,and"rapid knowledge updates"in the process of improving digital literacy.The underlying causes can be attributed to the fragmentation of community trust,mismatched supply and demand in practical application,and gaps in age-friendly adaptations.Based on these findings,this paper proposes specific strategies to address"elderly's technology anxiety",suggesting a three-stage approach:the initial exploration stage focusing on scientific planning,the rapid development stage emphasizing pilot breakthroughs,and the comprehensive deepening stage aimed at broad-scale implementation.

关 键 词：智慧养老 长者技术畏惧 社区治理 

分 类 号：G63[文化科学—教育学]