企业数字创新的中层阻力:数字技术应用动了我的“奶酪”?  

Resistance of Middle-Level Managers to Digital Innovation in Enterprises:Did Digital Technology Adoption Move My"Cheese"

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作  者:郭明杰 马君[1] 田慧荣 Guo Mingjie;Ma Jun;Tian Huirong(School of Management,Shanghai University,Shanghai 200444,China;School of Economics and Management,Inner Mongolia University,Hohhot 010021,China)

机构地区:[1]上海大学管理学院,上海200444 [2]内蒙古大学经济管理学院,内蒙古呼和浩特010021

出  处:《科技进步与对策》2025年第7期139-149,共11页Science & Technology Progress and Policy

基  金:国家自然科学基金项目(71872111);高层次人才科研启动项目(10000-23112101/012)。

摘  要:基于社会信息加工理论,将中层管理者的权力感知、地位感知、数字变革犬儒主义及数字化领导力纳入数字创新分析框架,探究中层管理者阻抑数字创新的社会心理机制,并采用586份中层管理者三阶段问卷数据,实证检验中层管理者视角下数字技术应用对企业产品创新的影响机理。研究发现:①数字技术应用能够促进产品创新;②数字变革犬儒主义在数字技术应用与产品创新间起部分中介作用;③数字技术应用对中层管理者权力感知存在正向影响;④数字技术应用会削弱中层管理者地位感知,引致数字变革犬儒主义,进而抑制产品创新,即数字创新存在中层阻力;⑤数字化领导力正向调节“数字技术应用→地位感知→数字变革犬儒主义→产品创新”的链式中介路径,即数字化领导力存在负向影响作用。研究结论可为从中层管理者角度破解企业数字化转型悖论,激发中层管理者推动数字创新提供理论和实践参考。The process of digital innovation is characterized by the paradox of digital transformation.A significant reason for this is that advancing digital change not only relies on strategic formulation by executives and technological adoption by employees but also critically depends on communication and leadership facilitation by middle managers.The adoption of digital technologies underscores the central value of data and technology in management decision-making and corporate innovation,thereby altering the nature of tasks and roles of middle managers.This implies that digital transformation may disrupt the equilibrium of existing institutional logics,changing the work environment and power structures in which middle managers operate,subsequently influencing their expectations and attitudes towards digital change.While scholars have proposed and defined concepts such as attitudes toward robots and algorithm aversion,existing research lacks a clear theoretical framework to explain individuals′negative attitudes towards digital transformation.Additionally,there has been insufficient in-depth analysis and empirical examination of the specific effects of these negative attitudes within the digital innovation process.Furthermore,the magnitude of power and relative position within the organization can influence middle managers′willingness to engage in strategic participation.Existing research has found that the adoption of digital technologies can alter perceptions of power and status;however,it has not clarified whether there is a differential impact of digital technology adoption on these perceptions,nor whether the roles of power and status perceptions in shaping individual attitudes towards digital transformation are consistent.Additionally,even though traditional tasks remain a significant part of managerial responsibilities,digital work has become a critical element in enhancing organizational efficiency and meeting customer needs.Consequently,beyond professional knowledge and domain-specific skills,digital leader

关 键 词:数字创新 中层管理者权力感知 中层管理者地位感知 数字变革犬儒主义 数字化领导力 

分 类 号:F272.7-39[经济管理—企业管理]

 

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