甘肃省三甲公立医院医务人员工作满意度及其影响因素研究  

A study on job satisfaction and influencing factors of medical staff in tertiary public hospitals in Gansu province

作　　者：王霞 王晨宇 陆保意 赵振华 刘红亮 李倩倩 WANG Xia;WANG Chenyu;LU Baoyi;ZHAO Zhenhua;LIU Hongliang;LI Qianqian(Talent Service Center of Gansu Provincial Health Commission,Lanzhou 730000,China)

机构地区：[1]甘肃省卫生健康委员会人才服务中心,甘肃兰州730000 [2]甘肃省人民医院,甘肃兰州730000 [3]甘肃省卫生健康统计信息中心,甘肃兰州730000

出　　处：《现代医院》2025年第4期501-504,507,共5页Modern Hospitals

基　　金：甘肃省卫生健康委员会科研立项课题(GSWSKY2023-26)。

摘　　要：目的分析甘肃省三甲公立医院医务人员工作满意度及其影响因素,探讨影响医院核心人才作为医院生存与发展的关键因素,为促进本省医疗机构卫生人才队伍的稳定发展提供参考。方法于2024年7-10月,采用随机抽样方法,抽取甘肃省三甲公立医院相关人员开展问卷调查。对回收数据采用描述性分析,对医务人员工作满意度采用多因素Logistic回归分析,研究影响医务人员工作满意度的主要因素。以P<0.05为差异有统计学意义,检验水准α=0.05。结果发放问卷1890份,收回有效问卷1885份,有效率为99.74%。甘肃省三甲公立医院医务人员总体工作满意度得分为3.06±0.86,中等满意。医院考虑改进管理模式,健全科学、合理和人性化的管理制度,增强医务人员归属感,提升工作满意度;薪酬较晋升机会和职业发展能带给医务人员更高的工作满意度,合理的薪酬激励制度,优绩优酬,增加医生主观幸福感,提升工作满意度。结论甘肃省三甲公立医院医务人员总体工作满意度为中等满意,不同工作年限、学历、月收入的医务人员工作满意度差异有统计学意义(P<0.05)。政府制定政策和措施时,关注影响医务人员工作满意度的主要因素,优化配置卫生人力资源,健全人才激励机制,改进医院管理模式,不断提升医务人员工作满意度,为建设发展本省卫生人才队伍打下基础。Objective To analyze in depth the job satisfaction and influencing factors of medical staff in tertiary public hospitals in Gansu Province,especially to explore the important factors affecting the survival and development of hospitals as core talents,in order to provide reference for promoting the stable development of medical staff in medical institutions in Gansu Province.Methods From July to October 2024,a random sampling method was used to select relevant personnel from tertiary public hospitals in Gansu Province for a questionnaire survey.Descriptive analysis were conducted on the collected data.Multivariate logistic regression analysis was used to identify the main influencing factors of job satisfaction among medical staff.The difference is statistically significant with P<0.05,and the test level isα=0.05.Results 1890 questionnaires were distributed and 1885 valid questionnaires were collected,with an effective rate of 99.74%.The overall job satisfaction score of medical staff in tertiary hospitals in Gansu Province is 3.06±0.86,which is at a moderate level.Hospitals can consider improving management models,establishing scientific,reasonable,and humane management systems,enhancing doctors’sense of belonging,and improving satisfaction;The satisfaction brought by salary to medical staff is higher than promotion opportunities and career development,indicating that a reasonable salary incentive system in hospitals,with excellent performance and compensation,can increase doctors’subjective well-being and improve satisfaction.Optimising the allocation of health human resources and appropriately in creasing personnel allocation based can help improve doctors’job satisfaction.Conclusion The overall job satisfaction of medical staff in tertiary hospitals in Gansu Province is generally satisfactory,and there are statistically significant differences in job satisfaction among medical staff with different work experience,education level and monthly income(P<0.05).When formulating policies and measures,the gove

关 键 词：三甲医院 医务人员 工作满意度 

分 类 号：R197[医药卫生—卫生事业管理]