数字时代领导跨界行为对员工韧性的影响研究——基于认知与能力视角  

The Impact of Leader Boundary-Spanning Behavior on Employee Resilience in the Digital Age:The Perspectives of Cognitive and Capability

作　　者：杜鹏程[1] 翟守群 陈云[1] Du Pengcheng;Zhai Shouqun;Chen Yun(School of Business,AnHui University,Hefei 230601,China)

机构地区：[1]安徽大学商学院,安徽合肥230601

出　　处：《科技进步与对策》2025年第8期128-137,共10页Science & Technology Progress and Policy

基　　金：国家自然科学基金面上项目(72272001);国家自然科学基金项目(71872001);安徽省哲学社会科学规划项目(AHSKQ2022D057);安徽省教育厅人文社会科学重点项目(2022AH050007)。

摘　　要：领导跨界行为有利于获取、梳理和传递外部复杂资源,对员工韧性提升具有重要意义。现有研究侧重探讨领导者在企业内部的行为对员工韧性的影响,关于领导者与企业外部环境互动对员工韧性的影响缺乏关注。基于资源保存理论,从认知和能力视角构建领导跨界行为影响员工韧性的双中介模型,并探讨数字化水平的调节作用。通过3个阶段收集226份领导—员工匹配数据,检验有调节的双中介模型。结果表明,员工自省和能力演化在领导跨界行为与员工韧性之间发挥中介作用,数字化水平促进领导跨界行为通过员工自省和能力演化对员工韧性的正向影响。研究结果凸显领导跨界行为在数字时代的积极作用,可为企业在复杂情境下促进员工韧性水平提升提供有益参考。In the digital era,digitalization enhances enterprise efficiency,fosters social collaboration,and optimizes resource allocation.However,it also complicates systems,increasing their complexity and vulnerability.Consequently,it's crucial for businesses to develop employee resilience and cultivate'anti-fragile'capabilities to address emerging challenges.Therefore,it is urgent for enterprises to cultivate employee resilience and build employees''anti-fragile'capabilities to cope with potential difficulties.However,most of the existing studies focus on the impact of the support of internal resources obtained by employees in the process of work on the employee resilience.Due to the non-linear characteristics of the digital age,it is difficult to rely only on internal resources to meet new challenges,and it is more important to pay attention to the acquisition and utilization of external resources with novelty and heterogeneity.Leader boundary-spanning behavior can not only obtain external resources,but also help employees filter out valuable and meaningful resources for work in the digital era of resource explosion,and deliver them in time after integration,which has been widely regarded as an effective way to manage resources obtained across organizational boundaries.Drawing on the theory of resource conservation,this study constructs a double-mediation model of the influence of leader boundary-spanning behavior on employee resilience from the perspectives of"cognitive"and"capability",and discusses the moderating effect of digital level.It validates a moderated dual-mediation model with 226 leader-employee dyadic data across three stages.The results show that leader boundary-spanning behavior can promote employee introspection and capability evolution,and thus enhance employees'resilience.Digital level promotes the positive effect of leader boundary-spanning behavior on employee introspection and capability evolution,and promotes the positive effect of leader boundary-spanning behavior on employee resilience through e

关 键 词：领导跨界行为 员工韧性 员工自省 能力演化 数字化水平 

分 类 号：F272[经济管理—企业管理]