高质量发展视角下科主任绩效考核指标体系构建与应用  

Construction and Application of a Performance Evaluation Indicator System for Department Directors from the Perspective of High-Quality Development

作　　者：吴镝娅 张丽华[1] 刘艳[1] 徐雪慧[1] WU Diya;ZHANG Lihua;LIU Yan(Zhongnan Hospital of Wuhan University,Wuhan,Hubei,430071,China;不详)

机构地区：[1]武汉大学中南医院,湖北武汉430071

出　　处：《中国卫生质量管理》2025年第4期60-65,共6页Chinese Health Quality Management

基　　金：中国卫生经济学会卫生健康经济管理第二十三批重点研究课题(编号:CHEAZZ20222315);2022年度中南医院科技创新培育基金(编号:CXPY2022066)。

摘　　要：目的构建并应用科主任绩效考核指标体系,提高科主任管理水平。方法采用文献分析法确定备选指标库,采用德尔菲法筛选指标,采用层次分析法确定指标权重。应用指标体系对样本医院2023年67名科主任进行考核评价。结果形成包含5个一级指标、12个二级指标、36个三级指标的科主任绩效考核指标体系,两轮咨询专家积极系数均为100%,专家权威系数分别为0.837、0.846,三级指标变异系数均值分别为0.195、0.172,一、二、三级指标CR值均<0.1,一级指标中“质量安全”(0.2412)权重最高。评价结果与科室实际相符。结论所构建的科主任绩效考核指标体系具有一定科学性,可为评价科主任综合能力及医院内部精细化管理提供借鉴。Objective To construct and apply a performance evaluation indicator system for department directors to improve their management capabilities.Methods A candidate indicator pool was established through literature analysis.Indicators were selected using the Delphi method,and their weights were determined using the Analytic Hierarchy Process.The indicator system was applied to evaluate 67 department directors in a sample hospital for the year 2023.Results A performance evaluation indicator system for department directors was developed,comprising 5 first-level indicators,12 second-level indicators,and 36 third-level indicators.The positive response rate of experts in the two rounds of consultation was 100%,with expert authority coefficients of 0.837 and 0.846,respectively.The mean variation coefficients of the third-level indicators were 0.195 and 0.172,respectively.The CR values for the first,second,and third-level indicators were all<0.1.Among the first-level indicators,"quality and safety"had the highest weight(0.2412).The evaluation results aligned with the actual situation of the departments.Conclusion The constructed performance evaluation indicator system for department directors is scientifically sound and can serve as a reference for evaluating the comprehensive abilities of department directors and for promoting internal refined management in hospitals.

关 键 词：科主任 绩效考核 指标体系 高质量发展 

分 类 号：R197.323[医药卫生—卫生事业管理]