情商:人力资源开发的重要内容  

EQ: Important Content of Human Resources Development

作　　者：谢玉成[1] 

机构地区：[1]武汉理工大学高等教育研究所,湖北武汉430070

出　　处：《湖北广播电视大学学报》2003年第2期125-127,共3页Journal of Hubei Radio & Television University

摘　　要：传统观念一直把情商这一非智力因素排除在人力资源的范畴之外,忽略了对其名正言顺的开发。情商的高低反映着一个人准确、有效地加工情绪信息的水平,并揭示一个人由情绪引起、激发和促进的心智良性循环的潜能。从这个意义上说,情商也是一种重要的人力资源。该文从企业、学校和个体三个层面阐述了情商开发的基本思路。Traditional idea always excludes EQ as a no intelligence factor from category of the hu--manresources, and neglects its development with right. The EQ can reflect a person' s abilities of tackling moodinformation accurately and effectively, and reveal a person s potential of normal'cycle of psychologi-calintelligence that mood results in, excites and promotes. In this sense, the EQ is also cun importent kind of human resources. This article explains the basic thought of the EQdevelopment from three levels—— enterprise, school, individual.

关 键 词：情商 人力资源开发 智商 开发 自我激励 挫折承受能力 

分 类 号：C963[经济管理—人力资源管理]