基于DEMATEL的养老服务政策执行效果关键影响因素识别研究  

Study on the Identification of Key Influential Factors during the Implementation of the Old-Age Policy Based on DEMATEL

作　　者：赵子青 栾东庆[1] 张维行 

机构地区：[1]上海工程技术大学 管理学院,上海

出　　处：《应用数学进展》2020年第12期2267-2276,共10页Advances in Applied Mathematics

摘　　要：目的:通过识别养老服务政策执行效果的关键影响因素,为进一步优化养老服务政策的执行效果提供参考建议。方法:基于史密斯政策执行过程模型理论推导出养老服务政策执行效果的影响因素模型,并根据专家意见明确不同影响因素的内涵及范畴,基于DEMATEL方法对专家评分矩阵进行转换和计算,识别影响养老服务政策执行效果的关键因素。结果:得出养老服务政策执行效果影响因素分为政策执行主体、目标群体、政策本身和政策执行环境4个维度,政策执行主体的利益取向、组织协调、监督机制、对政策的认同度、职业素质、目标群体对政策的认同度以及受教育程度、政策本身的科学性、执行环境的稳定性以及社会文化氛围是影响养老服务政策执行效果的关键因素。结论:注重政策的科学性,以便于政策执行主体的理解和目标群体对政策的认同;加强政策执行主体的自身组织与团队建设,提高目标群体对政策的认可度;积极与社会文化相结合,营造良好的政策执行环境。Objective: To identify the key influential factors of the implementation effect of the elderly service policy, it provides reference suggestions for further optimizing the implementation. Method: Based on Smith’s policy implementation process model, the influential factor model of the implementation effect of the old-age policy is derived, the connotation and scope of different influential factors are clarified according to the expert opinions, the expert scoring matrix is converted and calculated according to the DEMATEL method, and the key factors affecting the implementation effect of the old-age policy are identified. Results: It is concluded that the influential factors of the implementation effect of the elderly service policy are divided into four dimensions, the policy implementation subject, the target group, the policy itself and the policy implementation environment, and key factors are identified as the interest orientation, organization and coordination, supervision mechanism, the degree of recognition of the policy, the professional quality, the recognition of the policy by the target group and the degree of education, the scientific nature of the policy itself, the stability of the implementation environment and the social and cultural atmosphere. Conclusion: Pay special attention to the scientific nature of policy, facilitate the understanding of the policy implementation subject and the recognition of the policy by the target group;strengthen the self-organization and team building of the policy implementation subject;improve the recognition of the policy by the target group;and combine actively with the social culture to create a good policy implementation environment.

关 键 词：养老服务政策 政策执行 影响因素 DEMATEL 

分 类 号：F27[经济管理—企业管理]