E-Banking Challenges in Pakistan: An Empirical Study  

作　　者：Zahoor Hussain Dayal Das Zulfiqar Ali Bhutto Muhammad Hammad-u-Salam Fauzia Talpur Glub Rai 

机构地区：[1]IICT, University of Sindh, Jamshoro, Pakistan [2]Sindh Madressatual Islam University, Karachi, Pakistan [3]University of Management Science and Information Technology (UMIST), Kotli, Pakistan [4]Computer Science, Education & Literacy Department, Government of Sindh, Karachi, Pakistan

出　　处：《Journal of Computer and Communications》2017年第2期1-6,共6页电脑和通信（英文）

摘　　要：Electronic banking has provision networks that replaces and replicated various activities currently executing by the bank. Hence e-banking now plays a vital role to carry out the individual as well as corporate financial activities execution. Even e-banking activities based on the internet or virtual private networks own by the bank, therefore communication channel, distribution channel and transactions channel must be secure. The research article explores the current trends in the e-banking uprising that has set a goal in the Pakistani banking sector to provide any easy interface to their customers which avail the e-banking services without any physical presence in the bank vicinity. This empirical study was carried out in Pakistan which indicating the current issues encounter by the e-banking application in various banking industries. The analysis in this paper further reveals that approachability of internet in banking sector makes customer reluctant to access their bank accounts electronically. The usage of e-banking significantly affects the customer trust due to unavailability of cyber security.Electronic banking has provision networks that replaces and replicated various activities currently executing by the bank. Hence e-banking now plays a vital role to carry out the individual as well as corporate financial activities execution. Even e-banking activities based on the internet or virtual private networks own by the bank, therefore communication channel, distribution channel and transactions channel must be secure. The research article explores the current trends in the e-banking uprising that has set a goal in the Pakistani banking sector to provide any easy interface to their customers which avail the e-banking services without any physical presence in the bank vicinity. This empirical study was carried out in Pakistan which indicating the current issues encounter by the e-banking application in various banking industries. The analysis in this paper further reveals that approachability of internet in banking sector makes customer reluctant to access their bank accounts electronically. The usage of e-banking significantly affects the customer trust due to unavailability of cyber security.

关 键 词：E-BANKING TECHNOLOGIES E-BANKING TRANSACTIONS CHALLENGES 

分 类 号：R73[医药卫生—肿瘤]