supported by a grant from the Regional Transport Research and Education Centre,Kumasi(TRECK)of the Department of Civil Engineering,Kwame Nkrumah University of Science and Technology,Kumasi(KNUST),Ghana.
Paratransit users have reportedly been unsatisfied with the quality of service that they receive.Efforts at replacing the service or formalizing operations to meet users’mobility needs have faced challenges or outrig...
Rapid adoption of ride-hailing apps (RHAs) has greatly influenced the way people travel—there is no exception for paratransit users. However, it remains unclear whether RHAs would be regarded as threats or opportunit...