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机构地区:[1]中南财经政法大学工商管理学院,武汉430074 [2]华中科技大学管理学院,武汉430074
出 处:《管理评论》2006年第10期41-47,共7页Management Review
基 金:国家自然科学基金项目资助(70072008)。
摘 要:雇员工作绩效在概念和评估上有不同的方法,但由于多元化概念和评估方法使得对其累积的研究效应的解释变得困难。先前的工作绩效文献从任务绩效和关系绩效、组织公民行为和亲社会组织行为、额外角色行为和角色行为以及学习绩效和创新绩效等方面进行研究,但明显存在缺陷。本文对国内外关于工作绩效及其相关的主题的主要成果给予介绍和综述,并对研究中存在的问题进行简要的评价。具体的,(1)评述了不同绩效模型之间的相似性和区别;(2)总结了各种工作绩效模型具体内容;(3)确定了许多有兴趣的未来研究方向。其主要目的是综合国外现存工作绩效文献,以便于将来学者们研究。Employees′ performance has been conceptualized and measured in various ways. Diversity in the conceptualization and measurement of job performance has made it difficult to interpret the results of an accumulating body of research.Several studies in previous literature about employee performance have focused on the task performance and contextual performance, organizational citizenship behavior and prosocial organizational behavior, extra-role behavior and role behavior,and learning performance and innovative performance to clarify and delineate the construct of employee performance. But these studies may be deficient in several respects. This paper critically examines the literature on employee performance and other related constructs. More specifically, it:(1)explores the conceptual similarities and differences among the various forms of job performance models;(2)summarizes the empirical findings;(3)identifies several interesting directions for future research. The purpose of this study is to facilitate the synthesis of existing international research and serve as a framework for future research.
关 键 词:工作绩效 任务绩效和非任务绩效 述评 学习绩效 创新绩效
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