任职期限对员工合作行为和工作倦怠的影响  

The Effect of Organization Tenure on Co-workers Cooperative Behavior and Job Burnout

作　　者：陈雪峰[1] 黄旭[2] 时勘[1] 

机构地区：[1]中国科学院心理研究所 [2]香港理工大学管理和市场学系

出　　处：《人类工效学》2006年第4期14-17,共4页Chinese Journal of Ergonomics

基　　金：国家自然科学基金(70471060)

摘　　要：采用问卷法对179对商场女营业员进行施测,以探索人际相似性对员工间合作行为和工作倦怠的影响。研究结果显示,员工在组织中的任职期限越相近,越不可能产生合作性目标,相互间的合作性行为越少,且感受到的工作倦怠越强烈。合作性目标在员工任职期限的相似性与相互支持行为、工作倦怠之间的关系方面起完全中介作用。To explore the effect of relational similarity on co-workers cooperative behavior and organizational outcomes in Chinese cultural context. 179 pairs of sales women in a shopping mall were tested by questionnaires. The results showed that the more similar co- workers organizational tenure were, the less the cooperative goals would be set up, the less cooperative behavior they would show to each other, and the more job burnout they felt. Cooperative objective was the mediator variable between co - workers organizational tenure similarity and supportive behaviors, and job burnout.

关 键 词：员工关系 合作 任职期限 工作倦怠 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]