非营利组织的组织学习与组织绩效的关联机制——以浙江省邵逸夫医院为例  

Study on Relation Mechanism between Organizational Learning and Performance of NPO:A Case Study from Sir Run Run Shaw Hospital

作　　者：蔡宁[1] 潘松挺[1] 岑胡磊[1] 

机构地区：[1]浙江大学公共管理学院,杭州310027

出　　处：《技术经济》2008年第9期10-15,共6页Journal of Technology Economics

基　　金：国家自然科学基金项目"企业协同非营利组织获取竞争优势的研究"(70672043);教育部人文社会科学研究项目"非营利组织市场导向及其组织绩效的研究"(06JA630063)

摘　　要：当前关于非营利组织的研究主要从非营利组织与政府、企业的协同发展等宏观角度入手,相对忽略了微观层面上组织能力建设在非营利组织发展中的作用的研究。本文在前人研究的基础上,构建了非营利组织的组织学习与组织绩效关联机制的理论框架,并结合浙江省邵逸夫医院组织学习的经验,对组织学习如何影响非营利组织的组织绩效进行了实证分析。得出结论如下:非营利组织的学习过程可分为知识获取、知识吸收和知识创新三个阶段;通过改善非营利组织的学习环境对知识获取、知识吸收和知识创新的促进效果,可以很好地提升其组织绩效。Existing research on non-profit organization（NPO）mainly focuses on NPO＇s co development with government and enterprises from the macro perspective , but neglectes the study on the effect of organizational capability construction on the development of NPO from the micro level. Based on former studies,this paper constructs a theoretical framework exhibiting the relation mechanism between NPO＇s organizational learning and organizational performance. Combined with the practical experience of The Sir Run Run Shaw Hospital,it empirically studies the influence of organizational learning on NPO＇s organizational performance. Finally,it draws some conclusions as follows：organizational learning includes knowledge acquiring,knowledge internalizing and knowledge innovating;improving NPO＇s learning environment for knowledge acquiring,knowledge internalizing and knowledge innovating helps to promote NPO＇s performance effectively.

关 键 词：非营利组织 组织学习 组织绩效 

分 类 号：R197.3[医药卫生—卫生事业管理]