质量功能展开中顾客需求自动映射  

Automatic mapping technology from customer requirements in quality function deployment

作　　者：雷鸣[1] 朱祖平[1] 姚立纲[1] 

机构地区：[1]福州大学机械工程与自动化学院,福建福州350002

出　　处：《计算机集成制造系统》2009年第3期592-597,共6页Computer Integrated Manufacturing Systems

基　　金：国家自然科学基金资助项目(70372023)。~~

摘　　要：为了降低人员经验与流动性对设计进度与有效性造成的负面影响,提出基于质量功能展开的顾客需求自动转换模型。首先,分析质量功能展开中的顾客需求转换。然后,基于质量功能展开提出顾客需求自动转换系统模型。根据产品创新程度的不同,设计演进式搜索模式和创新式搜索模式,通过引入灰色关联度和Apriori算法,在知识库中展开不同模式的搜索,将顾客需求自动映射到功能技术特性上。最后,开发顾客需求的自动映射系统,并通过实例验证了系统的可行性。Product conceptual design often depended on the designer＇s experience to translate the customer requirements into function requirements, which brought negative influence in design progress and effectiveness. Based on this, an automatic conversion model of customers＇ requirements based on Quality Function Deployment （QFD） was proposed. First, conversion of customer requirement in QFD was analyzed. Then an automatic system conversion model of customer requirement based on QFD was put forward. According to the different degree of innovation, evolutionary search mode and innovative search mode were designed. Grey-association theory and apriori algorithm were introduced to carry out searches with different modes in a knowledge base, customer requirement were automatically mapped into function technical characteristics. Finally, an automatic mapping system was developed and feasibility of the mapping system was validated by a case study.

关 键 词：质量功能展开 顾客需求 质量屋 灰色关联度 APRIORI算法 自动转换系统 映射 

分 类 号：TH12[机械工程—机械设计及理论] TP181[自动化与计算机技术—控制理论与控制工程]