互惠的激励作用研究:经验证据及启示  

Studies on Incentives of Reciprocity:Empirical Evidence and Implications

作　　者：李双燕[1] 万迪昉[1] 史亚蓉[1] 

机构地区：[1]西安交通大学管理学院,陕西西安710049

出　　处：《管理工程学报》2009年第2期152-155,共4页Journal of Industrial Engineering and Engineering Management

基　　金：国家自然科学基金资助项目(70572039);西安交通大学"985工程"二期资助项目(07200701)

摘　　要：本文运用在中国文化背景下开发的互惠量表,基于对西安某合资制药企业210名员工的调查,考察了企业的三种类型互惠行为对员工的角色内绩效,组织公民行为和工作满意度的影响,结果发现广义互惠与对组织内个人有利的公民行为、工作满意度分别呈正相关关系;平衡互惠与角色内绩效、对组织内个人有利的公民行为、对组织有利的公民行为和工作满意度均呈现显著的正相关关系;而负互惠与工作满意度呈现显著的负相关关系。This paper used the scale developed based on background of Chinese culture and investigated 210 employees in Joint pharmaceutical enterprise of Xi＇an. We explored that the the relationship between three kinds of reciprocity behaviours and in-roles Behavior, organization Citizenship Behavior and job satisfaction. Survey results demonstrate that there are positive correlation between generalized reciprocity and Organizational Citizenship Behavior Individual, job satisfaction , negative correlation between balanced reciprocity and in-roles behavior , Organizational Citizenship Behavior Individual and job satisfaction, and negative correlation between negative reciprocity and job satisfaction.

关 键 词：互惠 激励 公民行为 工作满意度 

分 类 号：F270.7[经济管理—企业管理]