组织支持感对员工工作行为的影响:心理资本中介作用的实证研究  

The Influence of POS on Working Behaviors of Employees:Empirical Research on Mediating Role of Psychological Capital

作　　者：田喜洲[1,2] 谢晋宇[2] 

机构地区：[1]重庆工商大学长江上游经济研究中心 [2]复旦大学管理学院

出　　处：《南开管理评论》2010年第1期23-29,共7页Nankai Business Review

基　　金：国家社会科学基金(07XJL006);国家自然科学基金(70773022)资助

摘　　要：组织支持感在人力资源管理中的价值已经受到管理者的重视,但是它与员工工作行为的关系还有待进一步研究。通过在全国不同地区调查的721份样本,本文实证研究了心理资本在组织支持感影响员工工作行为中的作用。研究结论是:组织支持感和心理资本能对员工工作行为产生直接或间接影响;心理资本在组织支持感对员工角色内行为和缺勤行为的影响中起到部分中介作用,在组织支持感对员工组织公民行为的影响中起到完全中介作用。The value of perceived organizational support （POS） had been accepted, but its relationship with employee behaviors needs further research. On basis of 721 survey samples collected through different parts of the country, this paper empirically investigates the role of psychological capital （PsyCap） in the effects of perceived organizational support on employee behaviors. Results show that perceived organizational support and psychological capital has a direct or indirect effects on employee behaviors. Psychological capital played a mediating role, either complete or partial, between perceived organizational support and employee behavior relations. The mediating role of PsyCap indicates that it has extension effects, for which the more the organizational support is, the bigger is the level of PsyCap. On the other hand, POS has not only direct effects on working behaviors of employees, but also indirect effects on working behaviors of employees through PsyCap. So both POS and PsyCap are very important to change working behaviors of employees. The conclusions of the paper are meaningful to the study of PsyCap issues in China. Firstly, this paper shows further evidence of the important role that PsyCap may play in impacting the relationship between perceived organizational supports and working behaviors of employees. Secondly, the study of mediating effects of PsyCap is complementary to other study because past research is mainly concerned about the direct or indirect effects of PsyCap. Lastly, the practical implication about the organizational support and working behaviors of employee relationship is the role of PsyCap using as an important psychological resource for organizations. To be more specific, managers can enforce the impacts of POS on working behaviors of employee by lifting positively the level of PsyCap of employees and improve employee performance in the end. In one word, the conclusions of this paper not only suggest the importance of employee psychological capital in organizations, but also th

关 键 词：组织支持感 心理资本 工作行为 

分 类 号：F272[经济管理—企业管理]