基于沟通失效的组织失误研究  

On Organizational Errors due to Failure of Communication

作　　者：刘保平[1] 彭澎[1] 江万[1] 

机构地区：[1]南华大学经济管理学院,湖南衡阳421001

出　　处：《技术与创新管理》2010年第2期178-180,共3页Technology and Innovation Management

基　　金：湖南省教育厅重点科学研究项目(06A063)

摘　　要：企业组织沟通是企业运作的重要方面,在很大程度上影响了企业组织的绩效。良好的组织沟通能减少组织计划的落实阻力,从而提高工作效率,增强工作满意度,减少组织失误。通过分析发现引起组织沟通失效的原因有三个方面:信息不对称、反馈、组织目标的一致性程度。建立相应分析模型对组织沟通进行评估分析,从而使对组织沟通的分析有良好的定性度量。As an important aspect in enterprise operation, communication between organizations affacts their performance to a large extent. Good communication between organizations can reduce the implemental resistance of the organization plan, enhance the work efficiency, increase job satisfaction, and reduce errors. Based on the analysis of the communication between organizations, three factors have been found to cause the failure： information asymmetry, lacking of feedback and inconsistency in the level of organizational goals. The analysis model has been set up to assess organizational communication, so that the analysis of organizational communication can be well measured.

关 键 词：组织失效 组织失误 组织沟通 

分 类 号：F276[经济管理—企业管理]