基于知识管理的图书馆参考咨询服务  

Reference and Consultation Service in Libraries on the Basis of Knowledge Management

作　　者：李斌英[1,2] 

机构地区：[1]山西大同大学图书馆,山西大同037009 [2]山西大学管理学院,山西太原030006

出　　处：《山西大同大学学报（社会科学版）》2010年第5期96-98,共3页Journal of Shanxi Datong University(Social Science Edition)

摘　　要：以促进知识增值和共享为主要内容的知识管理为图书馆参考咨询的发展带来了新的机遇。图书馆参考咨询与知识管理有着共同的契合点。知识管理在图书馆参考咨询的应用主要体现为显性知识的管理;采用人性化管理,激发咨询馆员的潜能;重视隐性知识的管理和开发,营造共享交流的文化氛围,促进知识的转化。In order to promote value-added and knowledge-sharing,knowledge management has brought new opportunities for the development of the library reference. library reference and knowledge management have common conjunction spots. Knowledge management applications in the library reference is mainly reflected by explicit knowledge management,use of humanized management and to stimulate librarian＇s potential,Importance of tacit knowledge management and to create a culture of share exchange in order to promote the transformation of knowledge.

关 键 词：知识管理 图书馆参考咨询 显性知识 隐性知识 知识共享 

分 类 号：G252[文化科学—图书馆学]