个体情绪智力与工作场所绩效关系的元分析  

A Meta-Analysis of the Relationship Between Individual Emotional Intelligence and Workplace Performance

作　　者：张辉华[1] 王辉[1] 

机构地区：[1]上海对外贸易学院,上海201620

出　　处：《心理学报》2011年第2期188-202,共15页Acta Psychologica Sinica

摘　　要：运用元分析方法对个体情绪智力与工作场所绩效的关系问题进行了探讨。来源于75项研究的87个独立样本满足了元分析的标准(N=12882)。元分析结果发现,整体上个体情绪智力与工作场所绩效有中等程度的相关(r=0.28);情绪智力测量工具、绩效衡量标准、实证数据特点和文化差异等会调节影响它们之间的关系;在多种调节效应中,中国文化背景下它们之间的关系最强(r=0.37)。结果表明,情绪智力能有效地预测工作绩效;情绪智力与工作绩效的关系强度受不同因素影响会发生小幅变化;文化差异对它们之间关系的影响最为明显。此结果提供了情绪智力预测工作绩效的精确估计,并能为未来情绪智力研究指引方向。Emotional intelligence has been identified by some researchers as a key factor in predicting performance. The debate over emotional intelligence’s influence to performance continues in spite of almost two decades of research on the construct. While there are numerous studies that provide empirical evidence that emotional intelligence has a positive effect on performance, there are studies that provide empirical evidence that emotional intelligence has no statistical significance on performance. A large number of empirical studies have been published in the field of emotional intelligence since Van Rooy and Viswesvaran’s （2004） meta-analysis examined the relationship between emotional intelligence and performance outcomes, which provide the conditions for further understanding the relationship between emotional intelligence and performance. This study focused on emotional intelligence issues in the workplace. The study purpose was to assess quantitatively the impact of individual emotional intelligence on workplace performance. Meta-analysis was used to aggregate results from studies examining the relationship between individual emotional intelligence and workplace performance. The studies evaluated were written in English and Chinese and were conducted from 1990 to 2009. Seventy-five studies, which included a total of 87 independent samples and 12882 participants, met the criteria for inclusion in the meta-analysis. This overall sample was also separated into subgroups for moderator analysis. Data was analyzed utilizing the Comprehensive Meta-Analysis （CMA） Version 2 program. The results showed overall, the correlation between individual emotional intelligence and workplace performance was moderately strong （r=0.28）. Additionally, results indicated that the emotional intelligence measure used, performance criteria, data features and cultural differences all moderated the positive relationship between emotional intelligence and workplace individual performance. The Chinese cultural context especial

关 键 词：情绪智力 工作场所 绩效 元分析 调节效应 

分 类 号：B49[哲学宗教—外国哲学] C93[经济管理—管理学]