医务人员工作倦怠与特质情绪智力相关关系的研究  

Study on the Relationship between Burnout and Trait Emotional Intelligence in Medical Staffs

作　　者：肖远[1] 孙红[1] 张辉[1] 刘芙蓉[2] 

机构地区：[1]首都医科大学卫生管理与教育学院心理教研室,北京100069 [2]北京市石景山医院,北京100043

出　　处：《中国医院管理》2012年第7期40-40,41-42,共3页Chinese Hospital Management

基　　金：北京市哲学社会科学规划重点项目(09AbZH144);首都医科大学校社科基金课题(2010SK04);北京市人才强教深化项目--医学人文优秀教学团队(11150619)

摘　　要：目的通过考察医务人员工作倦怠与特质情绪智力的相关关系,为探索改善医务人员工作倦怠状况的方法提供依据。方法采用随机抽样的方式对552名医务人员进行工作倦怠和特质情绪智力问卷的调查。结果(1)工作倦怠与特质情绪智力负性相关关系显著;(2)总体上,特质情绪智力对工作倦怠具有一定的负向预测作用。结论可以通过对医务人员特质情绪智力的培养改善其工作倦怠感,培训方案的设计要注意整体性和全面性。Objective By examining the correlation between burnout and trait emotional intelligence in medical staffs, the basis would be provided on improving burnout. Methods 552 medical staffs that were chosen by the random sampling method, and were measured by the questionnaires of burnout and trait emotional intelligence. Results （1） There was significant negative correlation between the scores in burnout and trait emotional intelligence; （2）Generally, trait emotional intelligence has a negative predictive effect on burnout. Conclusion It was feasible to improve burnout of medical staffs by training trait emotional intelligence. And design of training program should pay attention to the integrity and comprehensiveness.

关 键 词：工作倦怠 特质情绪智力 医务人员 

分 类 号：R192[医药卫生—卫生事业管理]