群体公民行为的培育——基于SHRP视角的实证研究  

The Influence Institution of Supportive Human Resource Practice on Group Citizenship Behavior

作　　者：黄瑛[1] 王宝荣[1] 

机构地区：[1]广西大学商学院,广西南宁530004

出　　处：《经济管理》2012年第10期175-183,共9页Business and Management Journal ( BMJ )

基　　金：国家自然科学基金项目"小型团队领导者工作绩效及其前因变量关系模型探索式研究"(70962007)

摘　　要：工作团队的群体公民行为是减少组织内耗、提升组织灵活度和高效运作的润滑剂。本文通过对43个工作团队561名员工的问卷调查,运用群体迁移共识模型、因子分析和结构方程模型,提出支持性人力资源实践以及群体公民行为的多维结构,进而构建和验证了支持性人力资源实践影响群体公民行为的中介模型,分析群体凝聚力、组织支持感等中介变量对组织内部工作团队的群体公民行为的影响。研究表明,支持性人力资源实践中的就业安全、团队导向的绩效管理、薪酬激励、职业发展等模块,通过中介变量的传导,对培育团队群体公民行为有积极正向的作用。Group citizenship behavior（GCB） is lubricant for effective performance of organization and flexibil-ity as well. However, traditional job border is restricted under the hypothesis of ＂economic man＂ and ＂bounded ra- tionality＂ as well. The essence of enterprise is viewed as maximum of profits. Employee is more interested in the job in-role instead of job extra-role. Combined with departmentalism and higher power distance in china, the conflictionsbetween work groups are general among almost all kinds of organizations. This problem is widespread concerned by entrepreneurs and researchers as well. With warming-up of contextual performance research , people pay more atten- tion to organizational citizenship behavior （OCB）for its altruism essence helpful in promotion of group performance~ In this way , cross level OCB, which is named group citizenship behavior （GCB）, is more interested m t;hmese context. To break the limitation of reasonable utilitarianism analysis, a new framework of analysis is very necessary based on hypothesis closer to humanity. ＂Adaptable rationality＂ is a better hypothesis for organizational behavior analysis, which means that both of dignity and acceptance are basic need for human being as material interests. Therefore, employee prefer corporation more than it is expected. It is normally agreed that Confucianism is main stream value in Chinese culture. It is awared that both of compliance and conscientiousness are very importantto improvement of social orthodox. Besides, group behavior are deeply influenced by social context with our limited knowledge and information as well. A good human resource management system will make work groups perform as predicted such as corporation with other teams. However,acceptance to hierarchy constructure in Chinese traditional value hinder the nature of team corporation. Therefore, systematic institution is far more important to stimulate cohe- sion between employee and work group as well in china. However, most of researches on GCB ar

关 键 词：群体公民行为 SHRP 培育 

分 类 号：F272.921[经济管理—企业管理]