护士情绪性工作及组织支持与工作倦怠的关系研究  

Research on relationship between nurses' emotional work,organizational support and job burnout

作　　者：周丹丹[1] 曹慧琴[1] 田妍[1] 夏丽娟[1] 付红娟[1] 

机构地区：[1]杭州市第三人民医院,浙江杭州310009

出　　处：《护理与康复》2013年第1期3-5,共3页Journal of Nursing and Rehabilitation

摘　　要：目的探讨护士情绪性工作及组织支持与工作倦怠之间的关系。方法采用情绪工作量表、组织支持感量表及工作倦怠量表对255名护士进行调查,探讨三者之间的相关性。结果护士的情绪性工作状态与工作倦怠程度有显著相关性,组织支持对护士情绪性工作、工作倦怠有缓冲作用。结论护理管理层应提高对护士的组织支持度,使护士的情绪性工作发挥正性影响,缓解工作倦怠。Objective To study the relationship between nurses＂ emotional work, organizational support and job bu out. Method Investigate 255 nurses by emotional work scale, sense of organizational support scale and job--burnout inventory. Analyze the correlation between the three items. Result Nurses＇ emotional work is obviously correlated to level of job burnout. Organizational support have a function of buffering on nurses＇ emotional work and job burnout. Conclusion Managers should improve nurses＇ sense of organizational support to develop positive effect of emotional work and avoid job burnout.

关 键 词：护士 情绪性工作 工作倦怠 组织支持 

分 类 号：R192.6[医药卫生—卫生事业管理]