检视与策略:涉外服务型人才软技能的培养  

Review and Strategy: Soft Skills’ Training for International Service Talents

作　　者：杜天笋[1] 

机构地区：[1]浙江外国语学院,副教授浙江杭州310012

出　　处：《中国高教研究》2013年第4期81-84,共4页China Higher Education Research

基　　金：浙江省2012年度高技能人才培养项目"涉外服务业高技能人才软技能提升的策略研究"(项目编号:2012R30049)的研究成果之一

摘　　要：学者们对软技能研究的着眼点均在一般意义的层面上展开。事实上,不同的行业对软技能的具体要求是不同的。涉外服务业对软技能关注度增强,是发展中现实需求的真实反映。涉外服务业软技能21项要素的明确,为我们承接需求张力,研究开发策略确定了主攻方向,具有很强的针对性和指导性。Studies that scholars focus on mainly deal with the common aspects. In fact,requirements for the soft skills vary from industry to industry. The growing attention that international service industries pay to soft skills reflects the real demand of the industry development. Making 21 elements for soft skills clear in international service industries determines the main direction to us carrying on the demand tension and studying the development strategy, which provides strong pertinence and guidance.

关 键 词：软技能 涉外人才 检视 策略 

分 类 号：C964.2[经济管理—人力资源管理]