高星级酒店客房部绩效考核浅析  

Analysis of High-star Hotel Housekeeping Performance Appraisal

作　　者：吕伟成[1] 

机构地区：[1]苏州经贸职业技术学院旅游系,苏州215009

出　　处：《价值工程》2013年第32期166-168,共3页Value Engineering

摘　　要：酒店业在快速发展的同时,对员工绩效的考核就变得越来越重要。本人在苏州某酒店客房部挂职期间,发现员工绩效考评中出现的种种不合理状况。本文针对这类状况做了探究分析,全方位对客房部员工的绩效考评的合理性、公平性提供了新策略。With the rapid development of hotel industry, the employee performance appraisal becomes increasingly important. When taking a temporary post in housekeeping of one Suzhou hotel, the author found unreasonable situations in staff performance appraisal. This paper analyzed and explored the situations, and provided new strategies for the reasonableness and fairness of housekeeping staff performance appraisal.

关 键 词：星级酒店 客房部 绩效考评 

分 类 号：F272.92[经济管理—企业管理]