从ClimateQUAL^(TM)评价指标谈图书馆组织气候培养  

Research on Organization Climate in Library Based on ClimateQUAL^(TM)

作　　者：沈涛[1] 

机构地区：[1]南京工程学院图书馆,南京211167

出　　处：《图书馆》2013年第6期88-89,共2页Library

摘　　要：图书馆组织气候是馆员所感知的图书馆组织环境特性,对馆员的工作表现产生直接影响,进而影响读者服务质量。加强制度管理,提高领导力,培育良好人际关系和馆员归属感,工作赋权鼓励创新等是培养图书馆良性组织气候的有效方式。Organizational climate is that organizational members perceived characteristics of organizational environment, it can affect the organization performance, and thus affect the organization performance. Strengthening the management system, crea- ting a good interpersonal relationship, cultivating the librarians＇sense of belonging and encouraging librarians continuous learning are the effective way to improve the organizational climate of library.

关 键 词：组织气候ClimateQUAL TM 馆员满意度 组织绩效 服务质量 

分 类 号：G251[文化科学—图书馆学]