员工沉默行为:智力型组织的创新障碍与治理  

Employee Silence: Innovation Barriers and Solutions for Intellectual Organizations

作　　者：王中志[1] 

机构地区：[1]广东金融学院人事处,广东广州510521

出　　处：《广东技术师范学院学报》2014年第5期65-71,共7页Journal of Guangdong Polytechnic Normal University

基　　金：国家社会科学基金项目"我国智力型组织知识隐藏的内容结构及相关问题研究"(项目编号:13CGL066)

摘　　要：员工沉默是组织行为学中值得研究的重要课题。我国智力型组织中存在较为普遍的员工沉默行为。尽管不同类型的沉默行为产生的动机不尽相同,但默许沉默、静止沉默和亲社会沉默都在不同程度上阻碍了智力型组织的协同创新,而亲社会沉默对我国智力型组织创新的影响可能远高于西方国家。针对员工沉默的动机与影响因素,组织可通过员工分享机制、民主管理、培养变革型领导风格、塑造公正的工作氛围、鼓励谏言等机制对员工沉默行为进行有效治理,从而推动组织的创新活动。Employee silence is an important issue in the field of organizational behavior. Employee silence isvery common in intellectual organizations in China. Although the motivation of different silences is not the same,acquiescent silence, quiescent silence and pro-social silence hinder the collaborative innovation to some extent.The influence of pro-social silence in China＇s intellectual organizations might be far more powerful than that inwestern countries. According to the motivation and influence factors of employee silence, organization can manageemployee silence effectively by building appropriate sharing mechanism, democratic management, developing trans-formational leadership, shaping fair working environment and encouraging advice giving, thus can promote innova-tion of the organization.

关 键 词：员工沉默 沉默动机 智力型组织 治理 协同创新 

分 类 号：F272[经济管理—企业管理]