药房工作人员职业倦怠状况分析  

Job Burnout Status of Staff in Pharmacy

作　　者：刘秀花[1] 佟久芬[1] 马文有[1] 张静[1] 张英杰[1] 

机构地区：[1]中国开滦精神卫生中心,唐山063000

出　　处：《中国健康心理学杂志》2014年第7期1025-1027,共3页China Journal of Health Psychology

摘　　要：目的探讨药房工作人员的职业倦怠情况。方法采用职业倦怠量表对236名药房工作人员进行调查。结果药房工作人员的职业倦怠平均分为2.47;女性药房工作人员在个人成就感低上的得分明显低于男性(t=-2.479,P<0.05);本科及以上学历的药房工作人员在情绪疲惫(t=3.563,P<0.05)、去个性化(t=2.149,P<0.05)和个人成就感低(t=3.083,P<0.05)上的得分明显高于本科以下学历的药房工作人员;工作时间在10年以上的药房工作人员在个人成就感低上的得分明显低于10年以下(F=3.526,P<0.05)。结论药房工作人员的职业倦怠水平较低,性别、学历和工作年限在不同程度上影响他们的职业倦怠状况。Objective To investigate the status of job burnout among staff in pharmacy .Methods A total of 236 staff in pharmacy were assessed by Maslach Burnout Inventory （MBI-GS）.Results The mean score of job burnout of staff in pharmacy was 2.47;Female staff was lower than male staff in reduced personal accomplishment （t=-2.479,P〈0.05）;Staff with bachelor degree or above had higher scores than those with bachelor degree of the following in emotional exhaustion （t=3.563,P〈0.05）,depersonalization（t=2.149,P〈0.05）and reduced personal accomplishment （t=3.083,P〈0.05）;different job time of staff had different reduced personal accomplish-ment（F=3.526,P〈0.05）.Conclusion The staff in pharmacy have low job burnout ,which is affected by gender, education back-ground and years of working .

关 键 词：职业倦怠 药房工作人员 情绪疲惫 去个性化 个人成就感低 

分 类 号：B849[哲学宗教—应用心理学] C912.64[哲学宗教—心理学]