护士长变革型领导方式对护士心理授权和情绪劳动的影响  

The impact of head nurse＆#39;s transformational leadership style on emotional labor and psychological empowerment of nurses

作　　者：张丽娜[1] 蒋银芬[1] 谭丽萍[1] 徐兰英[1] 

机构地区：[1]苏州大学附属第二医院护理部,215004

出　　处：《中国实用护理杂志》2015年第13期1006-1008,共3页Chinese Journal of Practical Nursing

基　　金：苏州市科技发展计划指导项目（SYSD2012168）

摘　　要：目的 探讨护士长变革型领导方式对护士心理授权和情绪劳动的影响.方法 采用多因素领导问卷变革型领导方式亚量表、心理授权量表和情绪劳动量表,对某市4家三级甲等医院851名临床护士进行调查.结果 护士长变革型领导方式得分（2.41±0.81）分.护士心理授权总均分（3.27±0.47）分,其各维度中自主性达中等偏上[（3.81±0.50）分],其余处于中等水平.护士情绪劳动总均分（3.68±0.61）分,其各维度中深层扮演属于中等偏上[（4.67±0.76）分].护士长变革型领导方式与情绪劳动的间接相关系数绝对值（r＝-0.13）远大于直接相关系数（r=-0.04）,心理授权是变革型领导方式影响情绪劳动的完全中介变量.结论 护士长应采用变革型领导方式,通过提高护士自我效能感、对工作意义的认知、增加工作自主性,以增加护士深层扮演和对情绪表达要求的正向感知,从而有效减轻护士情绪耗竭和工作倦怠,稳定护士队伍.Objective The study aimed to investigate the influence of head nurse＇s transformational leadership style on emotional labor and psychological empowerment of nurses.Methods Totally 851 staff nurses from four 3A hospitals were investigated with the Transformational Leadership Style Sub Scale of Multifactor Leadership Questionnaire,Psychological Empowerment Scale and Emotional Labor Scale.Results The head nurse＇s transformational leadership style scored （2.41±0.81）.The psychological empowerment of nurses scored （3.27±0.47）,its autonomy dimension scored （3.81±0.50）,staying at medium level.The emotional labor of nurses scored （3.68±0.61）,its deep acting dimension scored （4.67±0.76）,which was above medium level.The indirect correlation coefficient between head nurse＇s transformational leadership style and emotional labor （r=-0.13） was far higher than direct correlation coefficient （r=-0.04）.The psychological empowerment was the full mediation variable by which head nurse＇s transformational leadership style influence emotional labor of nurses.Conclusions Head nurse＇s transformational leadership style can enhance nurse＇s selfefficacy,cognition of work significance and work autonomy,so that nurse＇s deep acting and positive perception of emotional display can be increased,and nurse＇s emotional exhaustion and job burnout can be decreased to retain nurses.

关 键 词：领导 护士 变革型领导方式 心理授权 情绪劳动 

分 类 号：R47[医药卫生—护理学]