下属建言与领导纳言——基于ELM理论一个被中介的调节模型  

Upward voice and supervisors' responses:A mediated moderation model based on the ELM theory

作　　者：易洋[1] 朱蕾[1] 

机构地区：[1]中山大学岭南学院

出　　处：《南方经济》2015年第7期93-107,共15页South China Journal of Economics

基　　金：国家自然科学基金项目"中国家族企业职业经理的双重代表性及其影响"(编号:71372144);国家自然科学基金项目"基于社会比较理论的多层面差异化交换及其对职业经理多重偏差行为的影响过程与治理机制研究"(编号:71102102);中央高校基本科研业务费专项资金资助"多层次导向的变革型领导对中国家族企业微观创新及绩效的影响机制研究"(编号:12wkpy17);广东省优秀博士学位论文作者资助项目(编号:sybzzxm201111)的资助

摘　　要：现有研究主要关注员工为什么会建言,而什么因素决定领导纳言这一问题却被忽略了。本文基于社会说服理论的详尽可能性模型(ELM),深入探讨建言策略与建言行为的交互作用对领导感知及领导回应的影响。通过对258名员工及其直接领导的追踪调查发现,下属建言时,采用理性说服策略有助于领导产生建设性感知,领导的建设性感知对建言采纳与建言征询都具有正向影响。研究结果对企业中的建言行为有一定的实践指导意义,同时对建言理论的未来研究方向有一定的启迪作用。While previous voice research mainly focused on why employees will voice their ideas and concerns,the reasons determining supervisors＇ endorsement of these ideas have been largely underrepresented in the literature.To fill this research gap,drawing on the Elaboration Likelihood Model（ELM）,we propose a model to explain how and why voice tactics promote supervisor＇s voice endorsement and further solicitation of individual subordinates＇ voice.We tested our model with 258 dyadic samples from Guangdong private enterprises.The results revealed that subordinates＇ voice had stronger effect on supervisor＇s voice endorsement and solicitation when the focal employee applied the rational persuasion tactic to speak up,and this effect was mediated by supervisor＇s perception of constructiveness of the focal employees＇ voice.We discuss the theoretical contributions and the promising directions for future research.

关 键 词：建言行为 建言策略 建言采纳 建言征询 

分 类 号：C93[经济管理—管理学]