北京市朝阳区区属医疗机构医务人员职业倦怠现状分析  

The research on job burnout of medical staff of Chaoyang district in Beijing

作　　者：陈开红 丁璐[2] 周连红[3] 刘政华 麦青青 张曼华[5] 徐唯[2] 徐会利 孔垂柳 程淑艳 宋珺 田慧妮 刘懿叶 崔树峰[3] 孟海英[3] 马妮娜[5] 朱洁[5] 罗凤基[3] 

机构地区：[1]北京市朝阳区公共卫生协会,北京100021 [2]北京市朝阳区第三医院心理康复科,北京100025 [3]北京市朝阳区疾病预防控制中心,北京100021 [4]北京市朝阳区卫生和计划生育委员会,北京100026 [5]首都医科大学卫生管理与教育学院心理学教研室,北京100069 [6]北京市朝阳区精神疾病预防控制中心,北京100025 [7]北京市朝阳区八里庄社区卫生服务中心,北京100025

出　　处：《中国现代医生》2015年第31期115-119,共5页China Modern Doctor

基　　金：首都卫生发展科研专项(2014-3-7034)

摘　　要：目的了解朝阳区医务人员职业倦怠状况与人口学特征的关系。方法 2014年3月采用Maslach倦怠量表(MBI-HSS)对朝阳区5447例医务人员进行调查。结果(1)医务人员处于中度情绪衰竭、轻度情感淡漠和中度低成就感状态。(2)不同岗位医务人员轻中重度职业倦怠构成比差异有统计学意义(P<0.05),护理人员情绪衰竭得分构成比与其他岗位医务人员比较差异有统计学意义(P<0.05),公共卫生人员低成就感得分构成比与其他岗位医务人员比较差异有统计学意义(P<0.05)。(3)女性情绪衰竭得分构成比与男性比较差异有统计学意义,中重度者(51.76%)要多于男性(47.4%)。(4)不同工龄医务人员轻中重度职业倦怠三个维度构成比差异有统计学意义(P<0.05),工作20年以上医务人员的情绪衰竭、情感淡漠、低成就感得分构成比与其他各工龄段人员比较差异有统计学意义(P<0.05)。结论朝阳区医务人员的职业倦怠状况亟待关注。Objective To study the job burnout status of medical staffs in Chaoyang District in Beijing and analyze the correlativity between job burnout and the demographic characteristics. Methods On march 2014, the data had been collected by using Maslaeh Burnout Inventory on 5447 medical staff from Health and Medical Institutions in Chaoyang District in Beijing. Results （1）Medical staffs in Chaoyang District were in moderate level of emotional exhaustion, mild level of depersonalization and moderate level of personal accomplishment; （2） There were significant differences in con- stituent ratio of job burnout among medical staff at different post （P〈0.05）; There were significant difference existed in the constituent ratio of emotional exhaustion between nurses and other medical staff （P〈0.05）. The constituent ratio of personal accomplishment in public health people was significant different from the other medical staff （P〈0.05）; （3） There were significant difference existed in the constituent ratio of emotional exhaustion between female and male （P〈0.05）.There were more female medical staff in serious emotional exhaustion（51.76%） than male（47.4%）; （4） There were significant differences in constituent ratio of job burnout in medical staff with different length of service （P〈0.05）. The con- stituent ratio of emotional exhaustion, personal accomplishment and depersonalization in medical staff who work more than 20 years was significant different from the others （P〈0.05）. Conclusion We should pay more attention to the job burnout status of medical staff.

关 键 词：职业倦怠 医务人员 情绪衰竭 低成就感 心理健康 

分 类 号：R197.2[医药卫生—卫生事业管理]