员工心理依附对其行为的影响——基于中国中小企业的实证研究  

Empirical Study Concerning the Effect of Psychological Attachment on Employees' Behavior——Based on a Sample of China's Small-and Medium-sized Enterprises

作　　者：颜静[1] 樊耘[2] 张旭[2] 

机构地区：[1]西安电子科技大学经济与管理学院,西安710071 [2]西安交通大学管理学院过程控制与效率工程教育部重点实验室,西安710049

出　　处：《管理评论》2016年第4期109-122,共14页Management Review

基　　金：高等学校博士学科点专项科研基金项目(20130201110020)

摘　　要：研究基于内化性和情境性两个视角,依恋理论和交换理论两个基础,提出一个整合模型,探索双维度内化性心理依附(基于资源和基于身份)和情境性影响因素(角色模糊和私人关系)对指向不同对象的公民行为(主管和组织)的交互影响。应用结构模型和多元回归,利用384份问卷检验整合模型。结果表明:基于身份的依附对组织公民行为影响最强,基于资源的依附对主管公民行为影响最强;只有在角色模糊程度高的时候,私人关系才对主管心理依附与主管公民行为之间的关系具有积极影响;角色模糊与私人关系的交互对组织心理依附与组织公民行为之间关系具有消极影响。Based on attachment theory and social exchange theory,this study explores an integrated model of employees＇ idealized and situated psychological attachment. Attachment can be divided into two dimensions（ resource-based and identity-based）. The research investigates the interaction effect of the two dimensions and contextual factors（ role ambiguity and personal guanxi） on citizenship behavior toward different foci（ supervisor and organization）. Results show that identity-based attachment has a positive effect on citizenship behavior toward the organization,resource-based attachment has a positive effect on citizenship behavior toward the supervisor; only when the level of role ambiguity is high,personal guanxi has a positive effect on the relationship between attachment to supervisor and citizenship behavior toward the supervisor; the interaction between role ambiguity and personal guanxi has a negative effect on the relationship between attachment to the organization and the citizenship behavior toward the organization.

关 键 词：心理依附 公民行为 角色模糊 私人关系 中国中小企业 

分 类 号：F272.92[经济管理—企业管理]