移动互联时代的组织知识共享:从个体认知到团队认知  

Organizational Knowledge Sharing in Mobile Internet Age:from Individual Cognition to Team Cognition

作　　者：刘灿辉[1,2] 安立仁[1] 

机构地区：[1]西北大学经济管理学院,陕西西安710127 [2]西安石油大学经济管理学院,陕西西安710065

出　　处：《中国科技论坛》2016年第12期105-109,121,共6页Forum on Science and Technology in China

基　　金：陕西省人文社科特色学科建设项目"现代企业管理与企业成长"(SXTS2009-2018-30)

摘　　要：基于认知视角探讨了移动互联技术对组织内部个体层面、团队层面知识共享行为的影响。在个体认知层面,移动互联技术更多地表现出其工具性的一面,它改变了人与信息的连接方式,强化了个体的知识共享动机,提升了共享能力,创造出了更多的共享机会,从而促使员工更积极地贡献和获取知识;在团队认知层面,移动互联技术创造出了一个全新的、介于工作和生活之间的情境,它改变了人与人的连接方式,增进了团队成员之间的信任,从而有助于形成高水平的共享心智模型,充分发挥交互记忆系统的作用。This paper discusses the influence of mobile internet technology on individual-level / team-level knowledge sharing behaviors in organizations from the perspective of cognition. As to the individual cognition, the mobile internet mainly functions as a tool, which changes the way how people and information are connected. The technology strengthens individuals＇ knowledge sharing motivation, en- hances their sharing abilities, creates more sharing opportunities, and thus pushes employees to contribute and acquire knowledge more actively. As to the team cognition, mobile internet creates a new context which is between work and life, it changes the way how people are connected, enhances mutual trust among team members, and thus helps to form high-level shared mental models, fully exploit transaetive memory systems.

关 键 词：移动互联 知识共享 共享心智模型 交互记忆系统 MOA模型 

分 类 号：F270[经济管理—企业管理]