基于在孵企业满意度的孵化器知识服务能力评价研究  

Knowledge service capacity evaluation of incubators based on satisfaction of incubating startups

作　　者：安宁[1] 郭辰[1] 

机构地区：[1]哈尔滨理工大学管理学院,黑龙江哈尔滨150080

出　　处：《科技与管理》2016年第5期82-87,共6页Science-Technology and Management

基　　金：黑龙江省自然科学基金项目(G2015009)

摘　　要：孵化器知识服务能力对于孵化知识型企业,孕育战略性新兴产业具有重要作用。从在孵企业满意度视角出发,构建孵化器知识服务能力评价体系,以国家级孵化器的在孵企业为样本,通过问卷调查和灰色关联法,评价该孵化器基于孵化周期的知识服务能力,并提出相应改进策略,以期为"万众创业、大众创新"背景下的孵化器有的放矢的增强知识服务能力、提高知识型企业的孵化效率和效果,提供理论依据、方法支持和实例参考。Knowledge service capacity of incubators plays an important role on hatching knowledge startups and cultivating strategic emerging industry. Based on the perspective of satisfaction of incubating startups, the paper constructs evaluation system of knowledge service capability of incubators, then uses questionnaire survey method and grey relational analysis method to evaluate the capacity of a typical state-level incubator, and then provides some improvement tactics. The purpose of paper is to provide necessary theoretical basis, management methods and a reference example to enhance the hatching efficiency and effectiveness of incubators in the environment of mass entrepreneurship and innovation.

关 键 词：科技企业孵化器 知识服务能力 评价体系 在孵企业满意度 

分 类 号：F272.2[经济管理—企业管理]