心理契约破坏与组织公民行为的关系——组织认同感与心理资本的作用  

Relationship between Psychological Contract Breach and Organizational Citizenship Behavior——The Effect of Organizational Identification and Psychological Capital

作　　者：巢琳[1] 杨婉君[1] 李放[2] 郑雪[1] 杨程[1] 

机构地区：[1]华南师范大学心理学院,广州510631 [2]四川师范大学教师教育与心理学院,成都610101

出　　处：《中国临床心理学杂志》2016年第6期1083-1086,共4页Chinese Journal of Clinical Psychology

基　　金：教育部人文社会科学重点研究基地项目(12JJD190005)基金的资助

摘　　要：目的:探讨心理契约破坏对组织公民行为的作用机制。方法:采用问卷调查法对广州13家公司的283名在职员工进行调查。结果:①心理契约破坏与组织公民行为呈显著负相关关系;②组织认同感在心理契约破坏与组织公民行为之间起部分中介作用;③心理资本对组织认同感的中介作用具有调节效应,心理资本调节了组织认同感到组织公民行为之间的关系,具体而言,对心理资本较低的员工来说,组织认同感的降低对组织公民行为的消极影响更显著。结论:心理契约破坏对员工组织公民行为的影响是有调节的中介效应。Objective： To explore the mechanism by which how psychological contract breach affects organizational citi- zenship behavior. Methods： 283 employees from 13 companies in Guangzhou were recruited by the questionnaire method. Results： The results indicated that： （1）there was a significant negative correlation between psychological contract breach and organizational citizenship behavior; （2）organizational identification played a partial mediating role between psychologi- cal contract breach and organizational citizenship behavior; （3）psychological capital moderated this mediating effect. Psy- chological capital moderated the effect of organizational identification on organizational citizenship behavior. Specifically, the negative effect of organizational identification reduction on organizational citizenship behavior was stronger in the em- ployees with low level of psychological capital, compared to those with high level of psychological capital. Conclusion： Our findings suggest a moderated mediating effect of psychological contract breach on organizational citizenship behavior.

关 键 词：心理契约 组织认同感 组织公民行为 心理资本 有调节的中介 

分 类 号：R395.6[哲学宗教—心理学]